Overview
On Site
Hybrid
BASED ON EXPERIENCE
Contract - Independent
Contract - W2
Contract - 6+ mo(s)
Skills
TRAINING
TRAINER
365
Job Details
Stratus is seeking a dynamic and highly skilled Technical Training Specialist to support an enterprise-wide digital transformation. This individual will play a key role in upskilling business users by providing relatable, job-specific training that empowers teams to use Microsoft 365 and data tools more effectively in their day-to-day work.
The ideal candidate combines deep technical proficiency with strong communication and facilitation skills, translating software capabilities into practical, business-oriented solutions for non-technical users.
Key Responsibilities:
The ideal candidate combines deep technical proficiency with strong communication and facilitation skills, translating software capabilities into practical, business-oriented solutions for non-technical users.
Key Responsibilities:
- Analyze business challenges and identify areas of opportunity that may be addressed through technical training.
- Design and deliver engaging, role-specific training sessions focused on, but not limited to, Microsoft 365 tools especially Excel, Power Query, Power BI, Power Automate, and Teams.
- Develop easy-to-understand training materials and use-case-based demonstrations that reflect the real tasks of business users.
- Lead live trainings, facilitate workshops, and host office hours to guide employees through technology adoption and troubleshooting.
- Help business users transition from manual processes to efficient, automated workflows.
- Serve as a go-to resource for questions about system interoperability (e.g., Power BI and Power Automate integration).
- Collect user feedback, identify common challenges, and iterate training approaches accordingly.
- Partner with IT and business teams to create structured, user-friendly templates and solutions that support process improvement and data self-service.
- Champion a proactive training approach meeting users where they are and reducing friction during tech adoption.
- Proficiency in all Microsoft 365 tools with the ability to translate knowledge into tangible solutions and training outcomes.
- Advanced proficiency in Microsoft Excel, including formula design, templating, data modeling, and structuring user-friendly solutions.
- Expertise in Power Query, including data extraction, transformation, and self-service strategies for business users.
- Strong understanding of Power BI and Power Automate, and how Microsoft s tools interconnect across the ecosystem.
- Demonstrated experience training non-technical audiences; ability to break down complex topics in a relatable and digestible way.
- Experience building training programs or materials that align with specific business functions.
- Ability to evaluate and redesign manual processes to increase efficiency through technology.
- Excellent facilitation, presentation, and communication skills.
- Empathy and patience when working with users at varying levels of tech literacy.
- Background in the insurance industry, particularly claims or operational functions.
- Familiarity with legacy systems (e.g., Lotus Notes) and helping organizations modernize.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.