Operations Manager

Tech Valley Talent (TVT) has an opening for an Operations Manager. This role will start late summer timeframe and will be for 1 year with option to extend for another year. It is primarily remote with occasional travel to locations within NYS for meetings. Experience with reparations is a big plus.

DURATION: 1 year

LOCATION: Remote with some travel required; Albany, New York

NO third parties please.

The successful candidate will, under the direction of the Chair or Executive Director, manage day-to-day operations of the Commission including staff and vendor management and coordination, budgeting, and reporting.

Qualifications

• Bachelor's degree in public administration, nonprofit management, business administration, or related field; and five (5) years of experience in operations management, project management, or similar role required.
• Ability to work flexible hours as needed to support the Commission's meeting schedule and public events.
• Strong commitment to the Commission's mission is required.
• Strong organizational and multi-tasking abilities, with a focus on detail-oriented execution desired.
• Excellent communication, advocacy, public speaking, and interpersonal skills, with the ability to interact effectively with diverse groups desired.
• Experience in community engagement and public relations desired.
• Proficiency in project management tools and virtual meeting platforms desired.
• Proven track record in managing the logistics of large-scale meetings or events, including virtual components desired.
• Ability to work independently and the confidence to make sound decisions under pressure desired.
• Proven ability to manage and execute complex projects, including budgeting and staff oversight desired.
• Experience working with diverse communities and stakeholders desired.

Day to Day Tasks

• Manage and coordinate the Commission's daily operations, ensuring that all functions run smoothly.
• Work closely with the Chair, Commissioners, and the Executive Director to document all operational processes and procedures.
• Serve as the primary point of contact for internal and external communications, ensuring timely and accurate information flow between Commissioners, contractors, collaborators, and the public.
• Establish and maintain a comprehensive schedule of public hearings (in-person and virtual) and business meetings (in-person) ensuring public accessibility in compliance with Open Meetings Law.
• Assist the Commission in hiring administrative, financial, legal, and communications staff to lead the critical work and to ensure the goals of the Commission are accomplished.
• Advise on best practices and innovative solutions to advance the Commission's mission and achieve its goal.
• Identify any gaps or challenges in the current operations and recommend solutions.
• With the approval of the Commission Chair, develop and manage the schedule for all public hearings, business meetings, focus groups, and community outreach events across NYS, ensuring broad engagement and representation.
• Ensure all logistical aspects are in place, including venue and vendor selection, timely placement of public notice of meeting in news media, and agenda preparation.
• Coordinate the scheduling of commissioners, guest speakers, and public testimony, ensuring the meeting location, necessary materials, and information are distributed to all parties in advance.
• Manage the public testimony of participants in virtual hearings.
• Coordinate meeting logistics, such as confirming locations/venues, contracted vendors attendance, webcasting, recording, transportation of meeting set-up equipment, and catering.
• Assist with coordinating focus groups and outreach events to gather comprehensive community feedback.
• Work closely with the Chair, Commissioners and the Executive Director to document all financial processes and procedures.
• Confirm vendor invoice receipts, providing approval to pay, and track payment disbursement.
• Maintain budget documentation (via Excel or other bookkeeping software).

#Dice/hybrid

TVT is an Information Technology (IT) professional business leader providing IT services to the public sector. Our firm is founded on the values of high integrity, trust, honesty, and commitment. We take pride in providing exceptional value to our clients by supplying and delivering the best IT project-based and hourly talent across the nation. We are business partners with many technology solution providers such as IBM, AWS, Google, Microsoft, Oracle, Tableau, Salesforce, and others. Tech Valley Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type protected by federal, state, or local laws. This policy applies to all terms and conditions of employment.