Technical Program Manager

We are seeking a Technical Program Manager (TPM) to lead our technology programs. This role requires strong technical acumen, program and stakeholder management, and a process optimization mindset. The expectation is as a TPM you will be hands-on and driving the delivery of critical business initiatives, managing all aspects of the program, including planning, risk management, communication, and implementation. You are a technical problem solver, anticipating bottlenecks, identifying innovative solutions to resolve roadblocks, and balancing business needs against technical constraints.
Key Responsibilities Include:
* Lead and manage cross-functional technical programs of inter-related projects, creating the program structure and shared alignment with the teams to deliver business and /or engineering objectives
* Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely delivery.
* Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements.
* Develop and execute scalable cross-organization processes, mechanisms, metrics, and KPIs to deliver large-scale programs.
* Influence long-term and short-term product and technical strategy.
* Assess risks, develop risk mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential tradeoffs, balancing business needs with technical considerations.
* Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines.

What you bring
* Bachelor s Degree or equivalent experience.
* 12+ years of total progressive experience which includes 8+ years of software development experience and 4+ years of hands-on experience managing complex technology program working with engineering team
* Established track record in managing large customer-facing, cross-functional program initiatives, drive collaboration with diverse teams to enable the development of high-quality solutions
* Proven ability to lead the development of technical roadmaps with a deep focus on execution, follow-through, accountability, and results.
* Proven ability to influence and collaborate with senior executives and cross-functional teams.

Bonus if you have:
* Master s degree in a related technical field (Computer Science, Engineering).
* Experience working in the financial and banking industry.
* Experience leading engineering teams in product driven companies.
* Experience managing the delivery of SDKs, CX Frameworks and SaaS products.
* Experience in machine learning and GenAI.
* Experience managing programs on public cloud platforms such as AWS and Google Cloud Platform.