Network Technician - Onsite

Description:

*** no c2c ***Full time with benefits or long term hourly contract *** W2 only; Webcam Interview***Onsite***

Description:

SCOPE OF THE PROJECT:

The Division of Technology Services is responsible for developing, implementing, maintaining, and supporting multiple mission-critical applications for the Department of Social Services. This position will alsassist in enhancing the agency s facilities and network documentation efforts and contribute ta dashboard-driven view of agency assets. This position reports directly tthe Senior Network Architect.

Duties/Responsibilities:

• Install and implement LAN and wireless infrastructure including switches, cabling, APs, and other components.
• Troubleshoot and resolve moderately complex network issues and implement root cause prevention.
• Monitor and optimize network performance, document incident resolution paths.
• Maintain and update SOPs, diagrams, and technical documentation.
• Assist in hardware/network design, configuration, and infrastructure planning.
• Maintain a complete and updated network equipment inventory and assist in lifecycle planning.
• Evaluate new networking technologies and provide integration recommendations.

Facilities and Dashboard Support Tasks:

• Collaborate with Facilities and Finance tupdate the master inventory of DSS locations, including
• Property ownership (county/private/DSS lease)
• Address, county, square footage, network bandwidth.
• Parking details, access control systems
• Price/cost, DSS positions assigned tfacility.
• Work directly with James on floor plan/system inventory updates.
• Add details toffice floor plans including workstations and equipment placements.
• Produce and maintain a centralized dashboard (working jointly with relevant DTS staff) that:
• Displays all facility data.
• Provides links tfloorplans (PDF/CAD)
• Pulls in DSS personnel count, facility components, and system data.
• Ensure facility data is well-documented and available in reportable format.

Additional Project-Based Tasks:

• Perform physical audits and cleanup of network closets, labeling and organizing tindustry standards.
• Update and maintain CAD/PDF as-built network diagrams, including cable pathways, patch panels, and rack layouts for all 68 DSS office locations.
• Conduct on-site cellular signal strength assessments using SIM-based tools to support SD-WAN carrier selection.

Deliverables:

• Network closet audit reports (with before/after photos and patch documentation).
• Up-to-date floorplans with workstations and network layouts for 68 offices.
• Monthly summary of activities, hours worked, and progress.
• SOPs and documentation for patching and network closet standards.
• Dashboard implementation and associated facility data.

Required Skills:

• A bachelors degree in information technology systems, computer science, or a related field and experience in information technology systems or a related area. Relevant experience may be substituted for the bachelors degree on a year-for-year basis.
• 5+ years experience of knowledge of data network services and data communications (Installing and implementing LAN and wireless infrastructure including switches, cabling, APs, and other components.)
• 5+ years experience of complex knowledge of data network design and equipment configurations.
• 5+ years experience of complex knowledge of office automation systems, fiber optics, and microcomputer hardware/software

Preferred Skills:

• 5+ years experience of understanding of advanced Network configuration & protocol.
• 5+ years experience relating to cable management, patch panels, troubleshooting telecom/network closets
• 5+ years experience with wireless infrastructure, cloud-networking (SD-WAN, Azure) and VoIP technologies.