Overview
Skills
Job Details
Location: On-Site Juno Beach, FL
Term: 12 Months
We're looking for a Data Analyst to join our team and enhance the technology user experience through data-driven insights. You'll play a key role in optimizing our Application experience matrices and supporting IT initiatives.
Key Responsibilities:
Analyze and monitor Application experience matrices using data from various IT platforms.
Integrate customer experience data across multiple sources to provide a comprehensive enterprise view.
Support IT initiatives by analyzing user behavior and feedback to optimize services.
Collaborate with various teams to translate data into actionable, leadership-ready insights.
Qualifications:
3-5 years of experience in analytics, ITSM, or digital experience.
Proficiency with Power BI, Tableau, Excel, and experience with common IT service management and digital experience tools.
Strong communication and cross-functional collaboration skills.