Rhapsody Integration Engineer - Columbia, SC (Remote Job)

Daily Duties / Responsibilities:

The candidate will work closely with other members of the Systems Integration applications team and various programs within the Public Health Deputy Area. The candidate should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks. The candidate must be able to independently research and design processes, create specifications, develop, lead testing, perform code reviews, actively engage with the team and stakeholders, attend meetings, provide guidance, and respond promptly. Ideal candidates will have experience with electronic Case Reporting (eCR) and Electronic Laboratory Reporting (ELR) formats, processing, and integration.

Participate in a team comprised of DPH and solution implementation staff for Systems Integration related planning, design, configuration, and conversion / rewrite of existing processes, code, and functionality in/into the Rhapsody Environment. Will coordinate with assigned IT Section Manager and Team Lead on daily assignments / tasks. Will coordinate and collaborate with contract and vendor staff as well as existing DPH staff and other IT professionals working with the Office of Information Technology. Ensure assignments are completed accurately and on-time, assist with problem resolution, mitigate issues, provide solutions, communicate, and escalate as needed to management, and report progress to manager.

Will advise Staff on code conversions, route and configuration changes and enhancements, process improvements, software updates and maintenance. Work with vendors and staff on deliverables, troubleshooting and conversion of current processes to Rhapsody. Includes rewriting existing solutions to conform to best practices and updated coding standards and to improve efficiency, performance, and maintenance.

Specific duties and responsibilities will include but are not limited to the following:

• Monitor routes and production processing to ensure proper data flow and response times using Rhapsody UI and other tools
• Help to perform and automate daily maintenance processes
• Troubleshoot and resolve processing issues
• Correct and reprocess errors
• Advise on monitoring practices, thresholds, and notifications
• Support Rhapsody upgrades and new environment configuration
• Ensure maximum system uptime for critical components to ensure business continuity.
• Work with program area staff to perform gap analysis, gather and document functional requirements, and create necessary processes
• Perform complex programming functions, assistance, and technical advice including design architecture, configuration, writing, testing, and documentation to complex programming of agency computer systems as assigned.
• Ability to plan, organize, review, implement associated project milestones to completion.
• Create new and update existing Rhapsody routes to handle new data elements and formats creating the necessary output for upload into testing, lab, and surveillance systems as well as report to the CDC
• Upgrade, modify, troubleshoot, review, and support disease surveillance interfaces including eCR and ELR processes
• Create / modify routes that will import eCR data into our Disease Surveillance System (the Conduent Maven System using Maven Integration Format)
• Assist with data migrations and database migration related code changes, testing, and validation
• Modernization of legacy computer systems/processes to Rhapsody routes and logic. Review existing code for rewrite into Rhapsody routes.
• Perform / participate in code reviews for authored, team written, and vendor suggested changes and implement reviewed changes into Production
• Advise the team on best practice and techniques. Mentor technical team on advanced topics.
• Assist the team, DPH staff, and vendors to on board providers and partners to utilize Rhapsody supported services like HL7 electronic lab reporting (ELR), electronic test orders and resulting (ETOR), electronic case reporting (eCR), and InterPartner data sharing.
• Prepare and maintain system documentation and architecture diagrams for processes assigned (new and existing).
• Modification / rewrite of existing processes and creation of new processes to be compliant with agency security requirements and following industry best standards

The position will be utilized for 40 hours per week for the duration of this project. The selected candidate may be able to work flexible hours during the week when needed to provide coverage on weekends. Total week hours (to include the weekend) should not exceed 40 unless approved in advance (i.e., hours worked on Saturday and/or Sunday would be deducted from hours worked Mon-Fri). This position would need to be available to support critical systems during business hours, on off hours, and weekends.

The candidate will work closely with the Systems Integration Section Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with customers and subject matter experts for the system design, migration to the new framework, and testing.

This will also include compliance with DPH security policy/procedures as well as integrating systems when possible to streamline staff workflows, user security, and data correction.

Module support of the project.

• DPH will require that selected personnel sign the DPH confidentially agreement and/or Business Associate (BA) agreement if applicable. All web services must be secure.
• DPH will not accept any offers including an up-lift charge. The rate paid per consultant must not exceed the maximum rate established for this position described in the State contract terms.
• Follow agency IT Standards, policies, and procedures to include documentation.
• All source code (compiled and un-compiled) will become the sole property of the South Carolina Department of Public Health. Any source code, data, product, or functionality resulting from this SOW or previously owned/developed by DPH will remain the sole property of DPH and is not to be incorporated into the core product of any vendor's application. Any modifications and interfaces developed under said contract will not be used by the contractor for any independent project of the contractor or published or publicized by the contractor without written permission of DPH.
• DPH has the final say on all programming choices.

Payment Schedule:

All timesheets shall be entered and approved in a timely manner per State contract terms. The State will not pay any extra costs (i.e. Travel, employee benefits, insurance, room and board, etc.) for temporary employees under this contract.

DPH Support:

DPH will provide:

• All required information including formulas, data, and mechanisms to check output.

• Staff to assist with any application or data questions.
• Conference rooms and scheduling for any application demos.
• A virtual workstation with required software.

Required Skills (rank in order of Importance):

1. Rhapsody Integration Engine (v 6+)
2. Symphonia Mapping Language (SML)
3. HL7 (v 2.3.1 - 2.5.1; ORU & ORM Message Types)
4. XML / XSD / XPATH
5. SQL (Including Advanced Join Statements)
6. Javascript (ecma/e4x)
7. Web Services (SOAP)
8. Critical thinking skills and problem resolution
9. Experience with security and data classification related to CDC, HIPAA, CJIS, PHI, PII
10. Ability to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate clearly and effectively in spoken and written form

Preferred Skills (rank in order of Importance):

1. ECR / EICR / RR / CDA / CCDA
2. Windows Server OS Administration
3. Large Scale Integration and Design in Healthcare Environment
4. Public Health / Disease Surveillance Systems / LIMS experience
5. Large Scale Dataset Manipulation / Migration
6. LOINC / SNOMED
7. DevOps / JIRA
8. Software Development Life Cycle (SDLC)
9. Visio / Flow Diagrams
10. Ability to establish positive working relationships with technical staff, customers and others involved in data-centric management.

Required Education: Bachelor's or Master's Degree in a relevant field of work or equivalent work experience.

Preferred Certifications:

Rhapsody Certification (Required: Please Indicate Certification Level and/or N/A)