Enterprise Network Technical Leader

  • Durham, NC
  • Posted 16 hours ago | Updated 16 hours ago

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2

Job Details

Job Description:
Our client is seeking a highly skilled Enterprise Network Technical Leader to join their team. This role involves providing advanced technical support and leadership in the deployment and operation of enterprise networking solutions for a globally recognized financial services client. The successful candidate will play a crucial role in ensuring the alignment of network technologies with business outcomes, enhancing customer success through effective technology integration and support. This is an onsite position with a focus on fostering seamless customer experience and driving the adoption of cutting-edge networking technologies.

Responsibilities:
  • Act as a primary onsite technical contact, providing customer support and proactive service delivery management for enterprise network solutions.
  • Lead technical engagements and provide escalation support for complex issues to ensure reliable operation of networking technologies.
  • Drive the successful adoption of network products and technologies through detailed planning and execution of customer-specific integration projects.
  • Advocate for the implementation of new products and conduct proof of concept/value engineering work to demonstrate the effectiveness of proposed solutions.
  • Develop and maintain strong relationships with key customer stakeholders to ensure alignment with their IT strategies and business goals.
  • Generate technical documentation, guides, and presentations to facilitate knowledge transfer and support ongoing operations and maintenance activities.
  • Provide expert guidance on the configuration and troubleshooting of advanced networking features and protocols, including QoS, routing, and security measures.

Qualifications
  • Minimum of 7 years of experience in customer-facing service delivery or network engineering roles.
  • Expert knowledge of enterprise network architectures
  • Proven experience with Software Defined Access, Catalyst Center, and network security practices such as 802.1X and micro-segmentation.
  • Strong analytical and problem-solving skills, with the ability to resolve complex technical issues and drive customer success.
  • Excellent communication and interpersonal skills, with fluency in English required.
  • Prior experience working in large-scale networking environments, ideally within the financial services industry.
  • Ability to work collaboratively in a team environment and manage multiple projects and priorities effectively.

Pay Range: $88.00 - $90.00 per hour
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About GDH