SIP Telecom / Voice Engineer

• technologies. The position will reside in client Access/Shared Services Engineering team directly supporting Architecture and Engineering functions for Collaboration and Productivity products and solutions.
• This senior resource working in this position will be responsible for development of:
• Program schedules

• Provide program guidance and develop program timelines from an engineering point of view in partnership with our program management office
• Develop ROM/SOW quotes for projects for equipment placement and licensing
• Assist in the development of project supporting documentation/information to include Bill of Materials (BOMs), cost estimates and equipment placement requests.
• Directly support business initiated projects.
• Direct and communicate with leadership on status of programs and open issues.
• Provide local software and hardware support requiring complex integrated configurations in the areas of; Ribbon SBC (9k, 7k, 2k), SecureLogix, Intrado E911, SIP and Session Management, LAN/WAN, VoIP, Toll Free Engineering, with integrations to products such as Avaya, Cisco, and Genesys.

• Strong knowledge of session border controllers; Ribbon 7k Session Border Controller and SIP/TDM Trunking.
• Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, MGoogle Cloud Platform, codecs is required.

• Experience in program communication and program management
• Excellent customer service skills including reporting, organization, written and oral communication and task prioritization.
• Communication skills a must, powerpoint, visio, structured program updates
• Must be highly motivated and a self-directed individual.
• Experience with configuration and support experience in a complex multi-layered network environment.
• Participate in cross-functional teams and ability to work effectively in a geographically dispersed team.
• Experience working under tight deadlines and high pressure environment.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.