UI/UX Designer

Job Description

• Understands business objectives and problems, identifies alternative solutions, and performs studies and cost/benefit analysis.
• Analyzes user requirements, procedures, and problems to automate processing or improve existing systems.
• Confers with personnel to analyze current operations, identify problems, and determine input/output needs.
• Writes detailed descriptions of user needs, program functions, and development/modification steps.
• Reviews computer system capabilities, specifications, and scheduling limitations to assess feasibility.

Key Responsibilities:

• Lead user research initiatives and journey mapping.
• Extensive portfolio demonstrating expertise in UX design, prototyping, usability testing.
• Develop wireframes, prototypes, and visual hierarchies adhering to accessibility and branding standards.
• Collaborate with Code for America and cross-functional teams.
• Conduct discovery workshops, sprint planning, and feedback sessions.
• Use tools such as Figma, Adobe XD, Sketch, Hotjar, usability testing, responsive design, SEO optimization.
• Design AI/ML interfaces with focus on XAI and human-AI interaction.
• Create designs for complex systems (gov, healthcare, finance).
• Data visualization skills for complex data/AI insights.
• Advocate for user-centered design principles.
• Knowledge of WCAG accessibility standards.

Required Skills & Experience

• 11+ years hands-on experience designing user interfaces and experiences for enterprise systems, including wireframes, prototypes, and visual hierarchies using tools like Figma, Adobe XD, and Sketch.
• 11+ years demonstrated ability to collaborate with technical and non-technical teams, translating business needs into intuitive design solutions that align with accessibility and branding standards.
• 10+ years' experience applying UX design principles (hierarchy, contrast, alignment) to create responsive and accessible web and mobile interfaces.
• 10+ years' experience creating wireframes and prototypes that support agile development cycles, including sketch-to-visual fidelity transitions.

Preferred Skills & Experience

• 5+ years designing graphical diagrams and visual narratives to communicate timelines, workflows, and system architecture.
• 3+ years demonstrated ability to facilitate design workshops and feedback sessions with stakeholders, ensuring alignment with business goals and user needs.
• Bachelor's degree in Graphic Design, Human-Computer Interaction, Computer Science, or related field (equivalent experience may be substituted).
• 3+ years strong multitasking skills with the ability to manage multiple design streams across concurrent work efforts.