Overview
Skills
Job Details
The Client is requires an experienced Drupal Web Developer to join the DX team This position will be responsible for day-to-day design, development, and maintenance of a large suite of citizen facing websites which provide critical services to the citizens of Iowa. These websites are essential in supporting State Level initiatives. This position will work closely with the DX and Qualtrics teams, as well as business stakeholders and leadership to realize strategic goals and leverage digital assets. In addition to web development and Qualtrics forms, this position will also advance innovative and priority initiatives including accessibility remediation, search improvement, readability, customer experience analytics, and chatbot technology.
Roles and Responsibilities:
Partnering with business stakeholders to gather functional requirements, review and approval of all DX site updates
Ensuring all website features and updates are thoroughly tested and function as expected, across all user-types, devices, browsers and environments
Providing Drupal application support via Acquia
Planning and execution of Drupal upgrades
Migration and/or archival of website content, web forms and data
Developing custom themes for Drupal sites, as necessary
Administering user access and configuring user roles and permissions
Testing and executing core, module and security updates
Support the Qualtrics Customer Experience platform
Design and draft surveys, dashboards, ticketing systems, and reporting
Collaborate with product owners, service owners, and other partners to design and implement surveys using tools like Qualtrics
Collaborate with stakeholders to design portals, platforms, surveys, training needs, and data collection/analysis approaches
Establishing customer experience analytics
Training users and content editors
Integrating and implementing third-party, plug in technologies
Remediate accessibility and readability requirements to meet WCAG 2.1 AA regulations.
Excellent problem-solving and analytical skills
Strong communication and collaboration skills
| Skill | Required / Desired |
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| Drupal CMS | Required | ||
| HTML/HTML5 | Required | ||
| CSS/CSS3 | Required | ||
| PHP | Required |
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| Javascript | Required |
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| Adaptive/Responsive Web Design | Required |
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| GIT | Required |
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| Figma | Required |
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| Experience with Acquia | Required |
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| Adobe Creative Cloud Suite | Required |
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| Google analytics | Highly desired |
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| Experience developing, implementing, and monitoring multiple projects simultaneously | Required |
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| Experience designing and building surveys with Qualtrics or other survey tools and establishing integrations with other organizational tools | Required |
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