Sr. Salesforce Administrator & Developer

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are seeking a skilled and motivated Sr. Salesforce Administrator & Developer to join our dynamic team. The ideal candidate will have a strong understanding of Salesforce administration and development, with the ability to implement solutions that enhance business processes and drive user adoption. This role will involve collaboration with cross-functional teams to gather requirements, design solutions, and provide ongoing support and maintenance of our Salesforce platform.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within New York, NY is $120k - $150k/year & benefits (see below).

The Role

Responsibilities:

• Salesforce Administration:
  • Manage and maintain user accounts, roles, profiles, and permissions.
  • Monitor system performance and troubleshoot issues to ensure optimal functionality.
  • Create and manage reports, dashboards, and workflows to provide actionable insights.
  • Train and support end-users to maximize Salesforce capabilities and user adoption.
  • Stay up-to-date with Salesforce releases and best practices to ensure the system is optimized.
• Salesforce Development:
  • Develop custom applications and features using Apex, Visualforce, and Lightning components.
  • Implement and customize Salesforce solutions, including but not limited to Salesforce Flow, Process Builder, and API integrations.
  • Collaborate with business stakeholders to gather requirements and translate them into technical specifications.
  • Conduct unit and integration testing to ensure quality and performance of developed solutions.
  • Document development processes, code changes, and system configurations.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 12+ years of experience in Salesforce administration and development.
• Salesforce Administrator and Developer certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform Developer I) are preferred.
• Strong knowledge of Salesforce best practices, data models, and security architecture.
• Proficiency in Apex, Visualforce, Lightning, and SOQL/SOSL.
• Experience with Salesforce integration tools and APIs (REST, SOAP).
• Excellent problem-solving skills and ability to work independently as well as within a team.
• Strong communication and interpersonal skills to effectively collaborate with stakeholders.

Preferred, but not required:

• Experience with Salesforce Communities, Service Cloud, or Marketing Cloud.
• Familiarity with version control systems (e.g., Git) and deployment tools (e.g., Salesforce CLI, Change Sets).
• Understanding of Agile methodologies and experience working in Agile environments.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S YNECHRON'S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.