ServiceNow Developer

PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success.

ServiceNow Developer
Washington DC Metro Area
Long term, muti-year engagement
Active Security Clearance Required

Duties and Responsibilities

• Develops ServiceNow software solutions using JavaScript, Jelly, Web Services, MYSQL, XML, HTML and CSS
• Configuration Management (CMDB)
• Strong math and analytical skills excellent oral and written communication skill
• Analyze system performance issues and determine performance enhancements
• Administration of Knowledge Base and Service Catalog
• Configure out-of-the-box workflows and create/maintain custom workflows
• Configure application related fields, forms, views, email notifications, acceptance roles and access controls
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Provides input to staff involved in writing and updating technical documentation such as user manuals
• Prepares reports on analyses

Requirements

• Bachelor s Degree or equivalent experience plus 10+ years of relevant experience
• 5+ years of IT industry experience
• 3+ years with ServiceNow Development
• Demonstrated relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL)
• Proficient in development of workflows, custom web services, custom notifications, assessments, custom app
• Experience developing on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Request, Service Catalog
• Strong knowledge of the ServiceNow data model and relationships
• Experience administering a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items and updates of all other existing solutions requiring revision