Director, IT Business Services

Job Title: Director, IT Business Services

Job Location: Raleigh North Carolina 27616

Onsite Requirements:

• Oracle Fusion 5+ years


• PM Experience


• HAVE worked in a support role / experience in a support role.

Job Description:

• Lead and evolve our global enterprise systems landscape, with a strong focus on Oracle Fusion ERP, PMO, SOX compliance, and GMP-regulated environments.


• This role is critical in bridging IT and business functions, ensuring robust governance, scalable processes, and a culture of continuous improvement across finance, inventory, and manufacturing operations.


• This is a hands-on role with an operational focus.


• This position reports to the Chief Information Officer.

Responsibilities:

• Lead the strategic direction, implementation, and optimization of Oracle Fusion ERP across finance, supply chain, and manufacturing.


• Oversee ERP change control processes, ensuring alignment with SOX and GMP requirements.


• Develop and maintain ERP management processes, including documentation, controls, and audit readiness.


• Ensure IT enterprise systems and processes meet SOX compliance standards.


• Partner with internal audit, finance, and quality teams to support audits and regulatory inspections.


• Drive risk mitigation strategies and ensure traceability and accountability in system changes.


• Develop and manage configuration management processes for enterprise systems.


• Lead project management efforts for IT enterprise systems, ensuring timely delivery and alignment with business goals.


• Act as a trusted advisor to business leaders.


• Translate business needs into scalable IT solutions and influence cross-functional stakeholders.


• Foster a collaborative, high-performance culture that values transparency, accountability, and innovation.


• Promote a positive, inclusive, and resilient team culture aligned with organizational values.


• Champion continuous learning and professional development.

Education And Experience:

• Bachelor's degree in Information Systems, Business, Finance, or related field (MBA or equivalent preferred)


• 15+ years of progressive experience in IT Digital Transformation or IT business systems leadership. Required


• 10+ years expertise ERP systems, especially in finance, GRC, inventory, and manufacturing modules with 5-7 years Specifically with Oracle Fusion ERP Required


• Proven experience in SOX environments, including audit support and compliance frameworks. Required


• Strong background in finance and accounting processes and controls. Required


• Demonstrated success in change management, process improvement, and stakeholder engagement. Required


• Experience developing and managing configuration management processes. Required


• Experience in project management of IT enterprise systems. Required


• Proven experience in GxP environments. Preferred|

Technical Skills Requirements:

Preferred Certifications:

• Oracle ERP Cloud Certification


• PMP or ITIL Certification


• SOX or GMP Compliance Training

• **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.


• This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**