Overview
On Site
USD 80,000.00 - 80,000.00 per year
Full Time
Skills
Organized
Field Service
Operational Excellence
Technical Support
Management
Mentorship
Help Desk
Inventory
IT Operations
Remote Support
Incident Management
Asset Management
Computer Hardware
Leadership
Tier 1
IT Service Management
Health Care
Collaboration
Partnership
Business Transformation
Law
Job Details
Job Overview:
We are seeking a hands-on and organized Asset Manager / Field Services Lead to oversee hardware asset management and lead Tier 1 support operations across multiple healthcare sites in the Fort Wayne area. This role is ideal for someone who thrives in a dynamic environment, enjoys mentoring junior analysts, and is passionate about operational excellence in IT support.
Key Responsibilities:
Must-Have Skills:
Nice-to-Have Skills:
Pay and Benefits
The pay range for this position is $80000.00 - $80000.00/yr.
Will add more once we have more info
Workplace Type
This is a hybrid position in Fort Wayne,IN.
Application Deadline
This position is anticipated to close on Oct 7, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are seeking a hands-on and organized Asset Manager / Field Services Lead to oversee hardware asset management and lead Tier 1 support operations across multiple healthcare sites in the Fort Wayne area. This role is ideal for someone who thrives in a dynamic environment, enjoys mentoring junior analysts, and is passionate about operational excellence in IT support.
Key Responsibilities:
- Own and manage the imaging process for workstations across multiple locations.
- Lead and mentor junior help desk analysts in day-to-day operations.
- Act as the primary point of contact for triaging incoming incidents and escalating critical issues.
- Maintain and organize the hardware stockroom and asset inventory.
- Rotate between 20+ local sites to provide onsite support and ensure smooth IT operations.
- Remotely assist radiologists and other staff using remote support tools.
- Collaborate with the IT Manager to develop and execute site rotation plans.
- Utilize EasyVista or similar ITSM platforms for ticketing and incident management.
Must-Have Skills:
- Asset management and hardware lifecycle experience.
- Imaging and deployment of workstations.
- Leadership experience or ability to guide junior team members.
- Strong triage and incident escalation capabilities.
Nice-to-Have Skills:
- Troubleshooting and Tier 1 support experience.
- Familiarity with ITSM platforms (EasyVista preferred).
- Experience in healthcare or multi-site support environments.
Pay and Benefits
The pay range for this position is $80000.00 - $80000.00/yr.
Will add more once we have more info
Workplace Type
This is a hybrid position in Fort Wayne,IN.
Application Deadline
This position is anticipated to close on Oct 7, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.