Support Engineer - Support Engineer III

Overview

On Site
BASED ON EXPERIENCE
Contract - Independent
Contract - W2
Contract - 11+ mo(s)

Skills

JAVA
JAVASCRIPT
MOBILE TESTING
APPLICATION TESTING
APP TESTING
IOS TESTING
SWIFT
OBJECTIVE C
IOS

Job Details

Job Title: Support Engineer III
Location: Seattle, WA
Position Type: Fulltime, Onsite
Work Environment: In-office, 5 days a week
Pay Range: $40-47/hr. W2

Job Description
This position is responsible for the manual process of releasing mobile shopping apps. Responsible for weekly beta releases on Android and iOS which is used for all mobile developers as a pre-step to launching features and experiences in production.
Responsibilities

  • Working with teams to test and sign-off on the release in a timely fashion
  • Creating release plans with accurate details
  • Writing email release updates to developer teams
  • QA testing manual and automated testing (25% of the job is task work, and as for automation about 50/50 automated and 50% manual)
Experience Needed:
  • 4+ years of developer support experience with excellent attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • 4+ years in Java JavaScript, Full Stack Mobile
  • Must have manual experience
  • Self-motivated with the ability to work independently with minimal supervision.
  • Ability to maintain Customer Focus, stay motivated and be proactive.
  • Insist on the highest standards from self and others.
  • Experience working in Linux environment preferred Experience troubleshooting and debugging technical systems preferred
Required Skills:
  • Excellent communication and documentation skills
  • *Over communication, ask questions get curious! If a task is taking too long ask the team for help and write down the answer for future use!
  • Needs experience with bug tracking, manual QA test execution, filing bugs
  • 4+ Years of Recent Java and JavaScript REQUIRED, Full stack Mobile REQUIRED
Nice to Have
  • Swift, Objective C and Python would be nice to have
  • Mobile development work would be nice to have
Top 3 must-have hard skills
  • Java and JavaScript
  • Full Stack Mobile bug tracking
  • Manual QA Test Execution
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.