Systems Engineer / Windows / Linux / VMware / Remote

Job Title: Technical Operations Engineer
Location: Remote Local
Employment Type: Full-Time
Department: Infrastructure & Technical Operations
About the Role
This is a unique opportunity to help build and lead a modern Technical Operations (TechOps) function responsible for enabling large-scale growth, stability, and strategic innovation within a fast-paced, technology-driven environment.

As a Technical Operations Engineer, you'll play a key role in ensuring the performance, security, and reliability of enterprise systems and infrastructure. You'll architect, support, and optimize critical systems across cloud and on-prem environments - all while maintaining a 24/7 uptime objective and aligning technical execution with high-level business objectives.

If you thrive on solving real-world challenges, collaborating with cross-functional teams, and bringing structure to complex technical environments, this is your chance to make a lasting impact.
What You'll Be Responsible For

• Architect, implement, and support infrastructure solutions across compute, storage, virtualization, and cloud environments.
• Evaluate, test, and deploy systems and tools to solve a wide variety of technical problems aligned with business goals.
• Administer and support enterprise systems including Windows Server, Linux, Active Directory, Exchange, IIS, DNS, DHCP, and virtualization platforms.
• Ensure 24/7 availability, performance, and health of systems infrastructure, targeting 99.999% uptime.
• Manage and monitor on-premise and cloud environments with an emphasis on system performance, lifecycle management, capacity planning, and disaster recovery readiness.
• Act as liaison to Engineering, Security, and Architecture teams; collaborate closely to ensure alignment across projects and platforms.
• Own change, incident, and problem management for infrastructure components; lead highly visible or high-risk operational tasks.
• Participate in ongoing efforts around automation and infrastructure as code using tools like Ansible, Terraform, and scripting languages (PowerShell, Bash, Python).
• Perform system upgrades, patching, and maintenance in coordination with relevant stakeholders.
• Assist in planning and executing security audits and assessments in collaboration with the Information Security team.
• Maintain clear and accurate documentation including technical procedures, diagrams, and operational guides.
• Support and participate in data center operations as required.

Minimum Qualifications

• Bachelor's degree in Information Technology, Computer Science, or equivalent work experience.
• 2+ years of hands-on experience in enterprise infrastructure environments.
• Strong knowledge of Windows and Linux system administration.
• Proven experience supporting Active Directory, Exchange, DNS, DHCP, IIS, and system monitoring tools.
• Hands-on experience with VMware and other virtualization technologies.
• Familiarity with networking fundamentals: IP routing, VPNs, VLANs, DNS, and Layer 2/3 protocols.
• Experience with scripting languages (PowerShell, Bash, Python, etc.) for automation and task execution.
• Experience with data protection solutions, including disaster recovery and backup platforms.
• Strong troubleshooting, diagnostic, and incident response skills.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience with cloud platforms (AWS, Azure) and hybrid infrastructure.
• Familiarity with automation/configuration management tools (Ansible, Terraform, etc.).
• Experience with email and messaging platforms (Office365, Exchange Online).
• Knowledge of mail security platforms (e.g., Mimecast).
• Familiarity with backup solutions (e.g., Veeam, Rubrik).
• Exposure to security and encryption standards, including certificate and key management.
• Experience with monitoring/logging platforms (e.g., Elastic, Splunk).
• Relevant certifications (e.g., VCP, Microsoft AZ/MCSE, Linux+, AWS/Azure certs).

What You'll Get

• Opportunity to build core infrastructure and influence the technical roadmap of a growing organization
• High autonomy in a fast-moving, modern engineering culture
• Flexible remote work options
• Collaborative and supportive team environment that values innovation and continuous improvement

Ready to bring stability, performance, and scalability to mission-critical infrastructure? Apply now and help build the future of operational excellence.