Overview
On Site
USD 26.44 - 31.25 per hour
Full Time
Skills
Software Support
Remote Support
Service Desk
Shipping
Printers
Management
System Security
Network
Technical Support
ServiceNow
Help Desk
Customer Service
Microsoft Windows
Active Directory
Printer Support
Computer Hardware
Microsoft Office
Phone Support
CompTIA
Network+
Computer Networking
System Administration
Taxes
Life Insurance
Partnership
Collaboration
Business Transformation
Law
Job Details
Description
Crown Labs (now called Revance) is looking to bring on an experienced IT Systems Support Analyst to join their team in Johnson City. This person will primarily work in their headquarters office building, supporting internal employees including executives on-site. Day to day will include general PC hardware and software support, imaging and deployment of new devices, walk-up tech support, on-site desktop support, remote service desk support, monitoring network traffic to ensure availability, configuring and shipping assets, troubleshooting peripherals and printers, managing the ticket queue, and any other IT needs as they arise. They will partner with systems, security, and network teams to escalate where appropriate, but overall need to be a self-starter and be able to operate independently to clear a backlog of tickets and work on new ones. This person will be the main front-line IT support for the building, but with help from team members.
Skills
Support, Help desk, Troubleshooting, Customer service, Windows 10, Desktop, Active directory, Desktop software, Printer support, Installation, Hardware, Office 365, Phone support, thermal printer, servicenow, freshservice, security, systems, networking
Top Skills Details
Support,Help desk,Troubleshooting,Customer service,Windows 10,Desktop,Active directory,Desktop software,Printer support,Installation,Hardware,Office 365,Phone support
Additional Skills & Qualifications
Degree in IT preferred, along with relevant certs like CompTIA A+/Net+ highly preferred. Experience with networking and systems administration concepts would be great.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $26.44 - $31.25/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Johnson City,TN.
Application Deadline
This position is anticipated to close on Aug 7, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Crown Labs (now called Revance) is looking to bring on an experienced IT Systems Support Analyst to join their team in Johnson City. This person will primarily work in their headquarters office building, supporting internal employees including executives on-site. Day to day will include general PC hardware and software support, imaging and deployment of new devices, walk-up tech support, on-site desktop support, remote service desk support, monitoring network traffic to ensure availability, configuring and shipping assets, troubleshooting peripherals and printers, managing the ticket queue, and any other IT needs as they arise. They will partner with systems, security, and network teams to escalate where appropriate, but overall need to be a self-starter and be able to operate independently to clear a backlog of tickets and work on new ones. This person will be the main front-line IT support for the building, but with help from team members.
Skills
Support, Help desk, Troubleshooting, Customer service, Windows 10, Desktop, Active directory, Desktop software, Printer support, Installation, Hardware, Office 365, Phone support, thermal printer, servicenow, freshservice, security, systems, networking
Top Skills Details
Support,Help desk,Troubleshooting,Customer service,Windows 10,Desktop,Active directory,Desktop software,Printer support,Installation,Hardware,Office 365,Phone support
Additional Skills & Qualifications
Degree in IT preferred, along with relevant certs like CompTIA A+/Net+ highly preferred. Experience with networking and systems administration concepts would be great.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $26.44 - $31.25/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Johnson City,TN.
Application Deadline
This position is anticipated to close on Aug 7, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.