Overview
Skills
Job Details
Competencies: Cyber Security - 10+ years experience
Role name: Engagement Manager- Cyber Security
Role Description
Strong knowledge of Cybersecurity and extensive experience working with various security technologies
At least 15 years of experience in leading and delivering various engagements (including Cybersecurity related other engagements)
Knowledge of a reasonable subset of Cybersecurity related aspects like Vulnerability Management, DLP, SIEM Security Operations, IAMPAM, MDR, Security Architecture Engineering, Authentication SSOMFA etc.
Deep understanding of at least one area of Cybersecurity e.g., IAM technologies and architectures, Features like Azure Active Directory, Conditional Access, Identity Protection, and complex identity configurations etc.
Knowledge of Identity Governance features like user management, access control, and identity federation etc.
Experience in leading cross-functional teams effectively, to successfully execute various engagements
Other Necessary Skills
Ability to manage service delivery, client relationships and internal stakeholders
Develop detailed delivery plans, including resource selection allocation and risk mitigation strategies
Track transition progress (where necessary) against the plan, identifying and addressing potential roadblocks
Ability to lead and motivate cross-functional teams, providing technical guidance and coaching
Act as the primary point of contact for clients, communicating engagement status and addressing issues/concerns (if any)
Ability to conduct technical discussions with clients for new opportunities
Ability to analyze business requirements and translate them into technical specifications
Ability to craft solution proposals and statements of work whenever necessary (with guidance from CSP leadership)
Monitor delivery metrics SLAs, create standard operating procedures (SOPs) as needed, identify areas for improvement, and implement best practices as appropriate focus on enhancing the customer experience
Delegate tasks effectively, provide guidance coaching and mentorship to team members
Focus on client relationship building (in liaison with CSP leadership)