Engagement Manager

  • Jersey City, NJ
  • Posted 5 hours ago | Updated 5 hours ago

Overview

Hybrid
$140,000 - $150,000
Full Time

Skills

genAI
Generative AI

Job Details

Job Title: Engagement Manager GenAI Programs

Location: Basking Ridge, NJ

Job Summary:

We are seeking an experienced Engagement Manager with expertise in Generative AI (GenAI) to lead strategic initiatives at Verizon. The role will focus on managing client engagements, driving GenAI-enabled transformation programs, and ensuring successful delivery of enterprise AI/ML solutions. The ideal candidate will combine strong program management skills with hands-on knowledge of emerging AI technologies to deliver measurable business impact.

Key Responsibilities:

  • Serve as the primary engagement lead for Verizon s GenAI transformation initiatives.

  • Manage the end-to-end lifecycle of GenAI projects including scoping, planning, execution, and delivery.

  • Collaborate with Verizon stakeholders, data scientists, engineers, and product owners to define use cases and success metrics.

  • Translate business requirements into AI/ML solutions, ensuring alignment with Verizon s enterprise goals.

  • Oversee delivery teams to ensure timely, high-quality execution within budget and scope.

  • Drive innovation workshops, proofs of concept, and pilots using GenAI technologies (e.g., LLMs, RAG, chatbots, automation).

  • Provide thought leadership on responsible AI practices, governance, and compliance.

  • Monitor project KPIs and report progress to Verizon leadership, ensuring transparency and measurable outcomes.

  • Manage stakeholder relationships and act as the escalation point for risks and dependencies.

  • Support business development efforts, including proposals, solution roadmaps, and client presentations.

Required Skills & Qualifications:

  • Bachelor s or Master s degree in Computer Science, Engineering, Business, or related field.

  • 8+ years of experience in client-facing program management or engagement management roles.

  • Strong understanding of AI/ML concepts, with hands-on exposure to GenAI frameworks (e.g., OpenAI, Google Gemini, Vertex AI, LangChain, RAG pipelines).

  • Proven track record managing enterprise-scale AI/ML or digital transformation projects.

  • Experience with telecom industry is preferred.

  • Strong skills in stakeholder management, communication, and executive reporting.

  • Ability to manage large, distributed teams in a hybrid onshore-offshore delivery model.

Preferred Qualifications:

  • Prior experience working with Verizon or large telecom clients.

  • Knowledge of cloud platforms (Google Cloud Platform, AWS, Azure) and their AI/ML services.

  • Exposure to Agile, SAFe, or other scaled delivery frameworks.

  • Ability to identify and drive new GenAI opportunities within client engagements.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.