Application/ERP Support Analyst

Oracle ERP Technical & Functional Support Analyst (Financial modules)

The Oracle ERP Technical & Functional Support provides production support, techno-functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems. This individual will be responsible for supporting across modules or systems and serve as a liaison between technical development team and the business to manage the development of system enhancements, upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution.

What You ll Be Doing:

• Supporting internal clients with the Oracle Financial Suite ERP
• Acts as a resource for colleagues with less experience
• Uses best practices and knowledge of internal or external business issues to improve products/services or processes
• User Support in troubleshooting both application and business process issues
• Analyze user operational procedures to develop functional systems requirements and advise and instruct other staff responsible for development
• Identify innovative solutions to business issues in technical development
• Improve process flow and user documentation for different oracle related modules and enhance user knowledge and competency.

What We Are Looking For:

• 7+ years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent experience.
• Implementation and support knowledge of Oracle release R12 version of Oracle Financials is essential (AP, AR, Collections, GL, Web center).
• In-depth level knowledge of Finance and Operations, Cost Management.
• 1+ years of experience in writing and executing SQL queries as that will be required for analysis of issues.
• Excellent verbal and written communication skills; must be fluent in English.

The Skills That Will Help You Succeed Even More:

• High-level flow and knowledge of Order Management, and Inventory.
• Knowledge of Ship and Debit and Price Protection modules.