Salesforce CRM Developer

Senior Salesforce CRM Consultant

Location: Dallas TX (Hybrid)

W2/Fulltime

Visa:USC/EAD/H1 Transfer (open for H1 Transfers)

As a System Development Engineer in SFDC, you will architect, design and build scalable, flexible, and integrated solutions for our Prime Video Studios Sales team in partnership with other technology partners/teams/leaders across the enterprise. You will simplify and reinvent systems, processes, and tools to improve customer experiences. You will technically lead a complex charter of building and delivering cloud services and CRM solutions. You will jointly define strategy, vision, and roadmap of multi-year business critical cloud technology solution which will be rolled out to the Amazon and AWS enterprise.
As a Systems Development Engineer, you will define technical initiatives to drive cost optimization across various CRM, and internal Amazon environments, bring thought leadership to manage availability, latency and performance of our mission critical tools, services
Key job responsibilities
Manage CRM including support for roadmap projects and operational enhancements.
Hands on configuration and development using APEX and Salesforce configuration capabilities such as Flows.
Focus on user efficiencies, solving business/customer issues, invent creative solutions, and ensure data accuracy across the Salesforce system.
Partner with business stakeholders to proactively identify, drive, and build improvements, enhancements, and system customization's that solve Amazon's Business needs.
Understanding customer, internal sales and account management team needs and translating them into robust business requirements for configuration and development in Salesforce CRM.
Participate in change management process. Drive communication efforts across relevant stakeholders.

A day in the life
This role will own customer impacting changes in our UX built on Salesforce. Our tools impact the entire enterprise and we hold a high bar for our customers. This role participates across the entire team of TPMS, PMT, Security Engineers, and SDEs to deliver engaging experiences in Salesforce.

BASIC QUALIFICATIONS
- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience building services using AWS products
- Experience with CI/CD pipelines build processes
- Experience with APEX, Lightning Web Components (LWC), JavaScript, Salesforce flows and integration features such as platform events, change-data-capture and RESTful services.

PREFERRED QUALIFICATIONS
- Experience with distributed systems at scale