Customer Service Representative

Overview

On Site
$20 - $25
Contract - W2
Contract - 6 Month(s)

Skills

CSR
Food
Delevery
Tracking
pickup order

Job Details

Trident Consulting is seeking a " Drone Operations Associate Autonomous Delivery " for one of our clients in " Charlotte, NC , A global leader in business and technology services

Role: Drone Operations Associate Autonomous Delivery

Location: Charlotte, NC (Onsite)

Type: 6 Months Contract with Potential to Hire

Pay Rate: $20 - $25/hr. on W2

Create an Impact:

  • Play a key role in bringing autonomous delivery to life your problem-solving and feedback help shape how we grow.
  • Drive continuous improvement by sharing ideas and insights that make the operation better every day.
  • Keep daily operations running smoothly with a focus on efficiency, precision, and safety.
  • Pick up orders from merchants and carefully load drones for delivery ensuring every order starts off right.
  • Stay adaptable and proactive in a fast-paced, ever-evolving environment.

Team Collaboration:

  • Work side-by-side with a supportive team that values trust, accountability, and collective success.
  • Help build a strong team culture focused on learning, communication, and day-to-day excellence.

Communication:

  • Act as the ground-level expert providing valuable input to teams across the company.
  • Share observations and feedback that help fine-tune drone delivery as a reliable, efficient service for our customers.

What You Bring:

  • Comfortable working outdoors and energized by being part of something new and innovative.
  • Ready to be a brand ambassador representing the company well in interactions with merchants and customers.
  • A positive, can-do attitude with a willingness to learn and adapt.
  • Additionally, candidates need to have a vehicle.

What You'll Learn:

  • How autonomous drone technology is revolutionizing last-mile delivery.
  • Develop strategic thinking, gain technical skills, and collaborate with cross-functional teams.
  • Be part of shaping a cutting-edge service that's changing how the world receives deliveries.

About Trident
Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success.
Some of our recent awards include:
Trailblazer Women Award 2025 by Consulate General of India in San Francisco Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe. Received the TechServe Excellence award. Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022

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