Overview
On Site
$70,000 - $85,000
Full Time
Skills
Technical Support
Active Directory
Microsoft Windows
Job Details
Top/Must have skills:
- 3+ years of IT support experience
- Strong Microsoft knowledge including O365 admin and Azure Active Directory.
- Basic understanding of networks and WiFi
- Cisco Routers and Switches
- A+ Network or Security Certifications are a plus
- Strong Customer Service skills and a desire to learn
- AV Support is a plus
- Endpoint Management is a Plus
Key Responsibilities include:
- Managing and responding to help desk tickets (Service Channel)
- In office support for users and technology
- Basic Troubleshooting
- Microsoft software - Teams, OneDrive, Outlook)
- Azure AD, Intune/Autopilot)
- Assist with footage requests
- Desktops and laptops
- Provision and troubleshooting Windows 11
- Point of Sales (POS)
- VOIP
- AV including but not limited to TV's, sound systems, video systems, iPads
- Level 1 network support
- Camera systems
- Project Management for club installations or remodels
- Tracking hardware and distribution
Equipment for onboarding and offboarding employees
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.