Service Delivery Manager

Overview

On Site
Hybrid
$60 - $70
Contract - W2
Contract - 12 Month(s)

Skills

Acceptance Testing
Amazon Web Services
Business Intelligence
Cloud Computing
Collaboration
Dashboard
Data Governance
Data Lake
Data Quality
Data Warehouse
Documentation
Effective Communication
Good Clinical Practice
Google Cloud Platform
Leadership
Management
Microsoft Azure
Migration
Project Documentation
Project Lifecycle Management
Project Planning
Project Scoping
Regulatory Compliance
Reporting
SQL
Status Reports
Testing

Job Details

Must Have Skills: Data warehouse, Data governance, SQL, cloud technologies like AWS, Azure, Google Cloud Platform, lake implementations.

Experience Required: 14+ Years .

Position Overview

We are seeking an experienced Service Delivery Manager with over 14 years of proven expertise in managing large-scale data initiatives, including data warehouse and data lake implementations, BI/reporting platform rollouts, legacy data system migrations to the cloud, and data governance framework deployments. This role requires strong leadership, technical understanding of data platforms, and the ability to deliver projects end-to-end while managing diverse stakeholders.

Key Responsibilities:

Project Planning & Execution

  • Define project scope, objectives, and deliverables in collaboration with business and technical stakeholders.
  • Develop, monitor, and manage comprehensive project plans, schedules, and resource allocations.
  • Track progress and ensure timely delivery of milestones and project outcomes.

Team & Stakeholder Management

  • Lead and coordinate cross-functional teams, including data engineers, analysts, BI developers, and product teams.
  • Act as the primary point of contact for internal and external stakeholders, ensuring alignment, transparency, and effective communication.
  • Facilitate meetings, provide regular updates, and manage expectations throughout the project lifecycle.

Risk & Issue Management

  • Identify, assess, and document project risks with mitigation strategies.
  • Resolve issues and conflicts proactively, escalating when necessary.
  • Maintain project health by ensuring risks are minimized and deliverables remain on track.

Quality & Compliance

  • Ensure adherence to data governance, data quality, and security standards.
  • Oversee testing, validation, and user acceptance processes for data products and solutions.
  • Guarantee compliance with organizational policies and industry best practices.

Reporting & Documentation

  • Deliver clear documentation of project plans, decisions, risks, and lessons learned.
  • Prepare and present regular status reports and dashboards for senior leadership.
  • Maintain comprehensive project documentation for transparency and future reference.
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