Overview
On Site
$$77.14hr - $82.14hr
Contract - W2
Contract - 6 Month(s)
Skills
Mainframe Application Support
Job Details
Job Description:
Pay Range: $77.14hr - $82.14hr
Responsibilities:
- Monitor IT infrastructure and applications daily to ensure system performance and reliability.
- Provide real-time monitoring of Mainframe and Distributed systems to proactively detect and prevent service disruptions.
- Diagnose and troubleshoot complex system issues and coordinate resolutions.
- Participate in Mainframe on-call rotation for Level-2 support and RCA preparation.
- Implement changes and fixes to the production environment following established procedures.
- Notify Level-2 support teams of issues and utilize monitoring tools for performance assurance.
- Coordinate CandidatealthCheck calls for issue resolution and update operational documentation.
- Create, modify, and manage job schedules across Mainframe, Windows, and UNIX using scheduling tools.
- Monitor job queues, perform restarts, and update calendars to reflect current processing needs.
- Support upgrades and contribute to scheduling tools implementation.
- Develop and maintain systems documentation, procedures, inventories, and manuals.
- Support audit requests and ensure compliance with IT security and operations policies.
- CollaboXX with application and infrastructure teams to prepare operations for new projects.
- Provide technical assistance to IT Operations, Service Desk, and Application teams.
- Work with vendor support for troubleshooting product-related issues.
- Participate in disaster recovery and business resumption exercises.
- Strong knowledge of mainframe systems and enterprise job scheduling (e.g., CA7, Control-M).
- Experience in system monitoring, job scheduling, JCL, ISPF, JES2, TSO, and MVS utilities.
- Familiarity with DB2 basics, stored procedures, and data sharing concepts
- Base knowledge of UNIX and Windows environments.
- Ability to troubleshoot using system dumps, trace analysis, and vendor support tools.
- Strong communication, analytical, and problem-solving skills.
- Experience working independently and within a technical team environment.
- Willingness to serve as backup Shift Lead and complete shift documentation.
- Ability to maintain composure during critical system issues.
- Proficiency in CA7, JCL, TSO, ISPF, DFHSM, FTP, NDM, CICS, DB2, REXX, OPS MVS, TMON, TIVOLI, SAR, TPX, Visio.
- Knowledge of DFSMS, IDCAMS, VSAM, HSM, ABARS, and ICF catalogs.
- Familiarity with Control-M scheduler (preferred).
- Experience with dashboards such as Datadog and BigPanda (preferred).
- Understanding of SDLC and project coordination across IT teams.
- Bachelor's degree in a related field.
- In lieu of a degree, 4 additional years of relevant work experience required.
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