Lab Tester

Lab Tester:
The Select Group is looking for a Lab Testers for one of their top Telecommunication clients. They are adding new products and services to their retail customers, expanding beyond its industry-leading wireless cell service. They have broken into the home internet access market with its in-home router and Wi-Fi products.
In this role you will be instrumental in ensuring their customers enjoy a seamless, stable, and reliable home internet experience. This is a unique opportunity to not only work side-by-side with one of the largest telecom companies in the world, but also to gain valuable experience in a wide range of skills.

Lab Tester Requirements:

• Solid understanding of fundamental networking concepts
  • (TCP/IP, DHCP, DNS, LAN/WAN, Wi-Fi).
  • Minimum CompTIA Network+, CCNA is better

• Experience with Linux environments
  • Including comfort with command-line operations for log retrieval and analysis
  • CompTIA Linux+ highly preferred
• Passion for Technology:
  • We are looking for people that have a passion for IT and are looking to build their career in this field
• Preferred Certifications
  • CCNA
  • CompTIA Linux+

Nice to Have Skills:

• Direct experience with device management protocols, specifically TR-069 (CWMP), or similar protocols like, CWMP, Broadband Forum, SMNP, ACS.
• Scripting skills (e.g., Bash, Python) for test automation is a plus.
• A strong "tester's mindset" - exceptional troubleshooting skills and a keen eye for detail.
• Strong communication skills with the ability to clearly articulate technical issues to developers.
• Familiarity with Auto Configuration Servers (ACS) or other remote management platforms.
• Hands-on experience using JIRA for test case management and defect tracking.
• Previous experience in a QA or testing role for networking hardware or embedded systems.

Lab Tester Requirements:

• Perform comprehensive lab testing of TR-069 (CWMP) Remote Management functionalities on their customer premise equipment (CPE), including routers, extenders and Set Top Boxes.
• Conduct rigorous testing for software upgrades and downgrades on CPE devices to ensure smooth deployments and device stability.
• Review technical requirements and provide feedback on their clarity and completeness and create detailed test cases based on requirements to ensure our devices adhere to all specifications.
• Identify, document, and meticulously track software defects and inconsistencies using our issue tracking system, JIRA.
• Replicate and troubleshoot remote management issues reported from production environment to assist in root cause analysis.
• Deep dive into device logs to find evidence, troubleshoot problems, and provide clear, actionable information to the development team.
• Work closely with development and production support teams to explain identified issues, assist in troubleshooting, and support software deployments.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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