Site inspector II

Job Title: Site Inspector II

Position Overview

The Site Inspector II is responsible for conducting on-site physical and observational inspections to verify the operational status of Medicare and Medicaid providers and suppliers, in accordance with CMS (Centers for Medicare & Medicaid Services) guidelines.

This role requires strict adherence to CMS protocols, strong attention to detail, professionalism, and compliance with federal standards. Inspectors conduct Physical Observation and In-Depth (IDTF) inspections and document findings in real time using the FSA mobile application. The position involves frequent fieldwork and adherence to defined service-level agreements (SLAs).

This role is well suited for professionals with backgrounds in healthcare operations, compliance, auditing, law enforcement, or field inspection who possess strong observational, documentation, and regulatory compliance skills.

Key Responsibilities

• Conduct on-site inspections of Medicare and Medicaid provider and supplier locations to verify operational status per CMS guidelines.
• Perform Physical Observation and In-Depth (IDTF) site visits as assigned.
• Confirm business operations through direct observation, document review, and brief interviews with authorized personnel.
• Capture and upload required documentation, including geo-tagged photographs, using the FSA mobile application in real time.
• Ensure full compliance with CMS protocols, reporting standards, confidentiality requirements, and safety guidelines.
• Accurately record inspection findings and ensure timely submission of reports.
• Communicate clearly and professionally with providers, suppliers, and internal teams.
• Participate in required CMS-approved training and maintain ongoing certification.

Preferred Background & Experience

The Site Inspector II role is ideal for professionals with experience that provides directly transferable skills in observation, verification, documentation, compliance assessment, and regulatory enforcement.

Healthcare Backgrounds (Preferred):

• Utilization Review Nurses
• Patient Care Coordinators
• Diagnostic & Allied Health Technologists (Radiologic, Mammography, Nuclear Medicine, Ultrasound, Vascular, Echocardiography)
• Phlebotomists
• Healthcare Administrative Staff (Front Office, Billing & Coding, Medical Records / HIM)

Auditing, Compliance & Investigation Backgrounds:

• Compliance Auditors
• Program Integrity Analysts
• Fraud, Waste & Abuse (FWA) Investigators
• Quality Assurance Inspectors
• Regulatory Enforcement Officers

Law Enforcement & Field Inspection Backgrounds:

• Field Inspectors
• Enforcement Officers
• Investigators
• Regulatory Compliance Officers

Candidates with knowledge of healthcare facility operations, documentation standards, HIPAA compliance, and CMS program integrity requirements are strongly encouraged to apply.

Core Skills & Competencies

• Operational and regulatory compliance verification
• Documentation and records review
• Interviewing and information gathering
• Evidence and photographic documentation
• Objective assessment and professional judgment
• Confidentiality, ethics, and data security
• Field safety and situational awareness
• Time management and SLA adherence
• Clear and accurate reporting

Work Environment

• Field-based role with frequent local travel
• Use of mobile tools and applications for real-time reporting
• Compliance-driven, structured inspection environment