Storage

responsible for planning, installing, and maintaining an Enterprise Storage environment and related infrastructure in a 24 X 7 setting.

The team supports a range of technology platforms including the SAN Volume Controller, Enterprise class storage consisting of IBM Disk Storage (DS) series, HP's Enterprise Virtual Array technology, EMC VMAX series, EMC NAS storage units, Cisco, and Brocade fiber channel fabrics.

As a member of the storage team, you will work closely with technical services and support teams, external vendor partners, and internal customers to develop and implement storage solution for Business initiatives.

This would include gathering project specifications and requirements, designing a solution, gathering cost, ordering, and implementation of the solution.

24x7 support of enterprise storage (Fibre Channel and NAS) infrastructure.

This includes responding to alerts and monitoring triggers and service outage support calls.

Plan, test and implement regular maintenance and firmware upgrades / patches.

Storage provisioning and zoning activities.

Performance analysis of storage environment.
Requirements
Strong customer service and conflict management skills.

5-10+ years' experience with Network Attached Storage (NAS and/or SAN) technology including storage provisioning, LUN management, CIFS / NFS mount management, quota management, zoning, performance management and volume management primarily based on IBM and/or EMC technology.

Strong working knowledge of IBM DS8000 series in both direct attached and virtualized environments (i.e. using SVC) EMC VMAX Brocade or Cisco based fabrics EMC Celerra, EMC Centera, EMC Clariion, CIFS, NFS file systems, Quotas, Data Mover Mgmt DART, FLARE Celerra Replicator Rainfinity.

Performance monitoring, system tuning, and capacity planning experience.

Excellent verbal and written communication skills.

Strong collaboration skills; ability and experience in mentoring and/or supporting other team members.

Experience with Project management methodologies and software (such as Microsoft Project).

Experience writing technical documentation (such as Microsoft Visio) Support for the environment 24 X 7.

BS in Computer Science or equivalent experience.

PROVISIONING, FIBRE CHANNEL, BROCADE, QUOTA, FIBER CHANNEL, CONFLICT MANAGEMENT, ENTERPRISE STORAGE, CISCO, ORDERING, NFS, EMC, FIRMWARE, PERFORMANCE ANALYSIS, TECHNICAL DOCUMENTATION, EMC CLARIION, RETAIL SALES, MICROSOFT PROJECT, WRITING TECHNICAL, NETWORK FILE SYSTEM, IBM SVC, EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS, VISIO, FILE SYSTEMS, TECHNICAL SERVICES, EMC CENTERA, PROJECT MANAGEMENT, SWITCH CAPACITY, MENTORING, CUSTOMER SERVICE ORIENTEDNAS, EMC VMAX, NETWORK ATTACHED STORAGE, ZONING, MAINTENANCE.