Salesforce Production Support Developer

Overview

Remote
$50 - $55
Contract - W2
Contract - Independent
Contract - 6 Month(s)

Skills

Genesys
Tenfold
Avaya
CTI Integration
Computer Telephony Integration
VS Code
Production Support
Salesforce
APEX
Flows
LWC
Visual Flows
Flow Triggers
Validations
Jenkins
Git
Bitbucket
Java
.NET
smoke testing
DevOps

Job Details

Salesforce Developer Production Support (Remote)

Only candidates in EST time zone. Hours are 7am est- 3pm est. MUST work these hours.

6+ month contract

Client: Healthcare Domain

Note: VS Code, CTI Integration (Computer Telephony Integration) experience with any tools (ex: Genesys, Tenfold, Avaya, etc.)

Salesforce Developer Production Support (Remote)

Our fully remote client is seeking a Salesforce Developer Production Support to join their team. This role is split 50% development and 50% production support, ensuring both smooth day-to-day system operations and ongoing Salesforce enhancements. The ideal candidate is hands-on, proactive, and comfortable pivoting between fixing urgent production issues and delivering new development work.

Position Responsibilities

  • Provide production support for Salesforce applications, participating in multiple daily support calls and responding quickly to issues.
  • Troubleshoot and resolve problems with APEX code, Flows, and Lightning Web Components (LWC).
  • Perform development and enhancements in Salesforce, delivering new features and functionality in parallel with support responsibilities.
  • Identify and recommend quick fixes in Salesforce and related applications (Java/.NET background helpful for troubleshooting).
  • Conduct integration and smoke testing to ensure stability of deployments.
  • Deploy updates, patches, and enhancements while maintaining system reliability.
  • Collaborate with cross-functional teams to resolve production issues and support ongoing projects.

Required Skills

  • 5+ years of Salesforce development experience (APEX, Flows, LWC).
  • 2+ years of production support experience in Salesforce (must be comfortable with daily support calls).
  • Strong knowledge of Salesforce Flows (Visual Flows, Flow Triggers, Validations).
  • 3+ years of Apex development experience.
  • Hands-on experience with VS Code, Jenkins, Git/Bitbucket or other DevOps tools.
  • Ability to identify quick bug fixes and deploy timely solutions.
  • 2+ years of Java or .NET experience (for troubleshooting/debugging no full coding required).
  • Strong background in integration and smoke testing.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About HPTech Inc.