Network Technical Advisor

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 6 Month(s)

Skills

Fortinet
Fortigate
SDWAN
VPN
Firewall
Network
Switching
Routing
Communication
Presentation
TCP/IP
CI/CD
Network Operations
Client Facing

Job Details

Job Role: Network Technical Advisor
Work Location: Remote
Contract to Hire
The client is looking to hire a Senior Network Engineer, who would be the face of the entire Network Team in front of the client. Expert knowledge of Fortinet suite of products. Including NGFW, SD-WAN, Client VPN, and VPN Tunnel features will be critical for this rule. Fortinet Suite of Product experience is Mandatory for this role along with good understanding of switching and routing protocols.
JOB DESCRIPTION
Reporting to theGlobal Operations organization, you will be part of theTechnical Advisorteam.As aTechnical Advisoryou will bethepoint ofcontactandtechnical resource for the client. You will have a broad technical knowledge with a specific emphasis on network architecture across datacenter, and cloud. You will provide leadership and technical governance of aspects of the current and potential future state of services being provided by Ensono. Youwill be responsible for promoting open communication within the team, with other departments, and with the client while demonstrating sound judgment necessary in performing all the duties of a technical advisor.Most importantly live the Ensono values and become a trusted advisor to the client.
KEY RESPONSIBILITIES
  • Provide technical thought leadership and technical governance
  • Partner with leadership, client account team,andclient to identify and captureoperational risks, insights, and improvements.
  • Assists in service/process development and execution of improvement plans.
  • Partners with solution architects to review and develop client solutions
  • Maintain highly effective coordination and communication with the client and internal stake holders as needed.
  • Drive process improvements and bring operational efficiencies partnering with automation teams as appropriate
  • Participate in knowledge transfer activities for new client on-boarding
  • Develop and implement Network designs based on client requirements, and associated high-level and low-level documents
  • Develop expertise in our Ensono Private Cloud Platform
  • Mentor and develop global team members in both technology and customer support
  • Partner with global team on ITSM functions
  • Define process, and act as escalation for Incident and Request management
  • Review Complex changes, create standardized change templates
  • Conduct proactive and reactive problem management including leadership over root cause analysis and reduction of repeat incidents
  • Maintain general service health for all network services
  • CMDB Inventory Accuracy
  • Operational Hygiene
  • Leverage SRE practices
  • Review and consistent enhancement of documentation
  • Optimize for service availability and uptime of customer services
  • Manage to audit compliance requirements
  • Travel as required for client workshops and internal Ensono meetings
GENERAL SKILLS:
  • Exceptional interpersonal, verbal,andwrittencommunication skills
  • Exceptional Customer Service
  • Development and enhancement of documentation related to technology and process
  • Proficiency on interacting the technology vendors
  • Strongcollaboration andteamwork skills
  • Understand a large-scale 24x7 mission critical production environment
  • Strong problem solving and analytical skills
  • Proactive and self-motivated to take ownership move projects and actions forward with minimal oversight
  • Demonstrated ability to lead calls with many participating stakeholders including leadership and drive to a desired outcome
  • Effective interaction with a variety of technical SMEs in technical disciplines to achieve deserved outcomes
TECHNICAL SKILLS
  • Expert knowledge in network architecture across both datacenter and cloud environments.
  • Expert knowledge of Fortinet suite of products. Including NGFW, SD-WAN, Client VPN, and VPN Tunnel features will be critical for this rule.
  • Expert knowledge in multiple Network and Security hardware and software vendors. Cisco (Catalyst, Nexus. ASR/ISR, ACI), F5, NSX, Palo Alto, Checkpoint is also desirable.
  • Expert Cloud Networking knowledge in Google Cloud Platform, Amazon AWS, and Microsoft Azure.
  • Extensive knowledge of Network diagnostics, protocols, and disciplines, EIGRP, BGP, eBGP, SNMP, VPN, SSH, and MPLS technologies.
  • Expert knowledge in troubleshooting of Web Applications at the network layer
  • Mastery of TCP/IP protocol communications, addressing & subnetting.
  • Expert knowledge in network automation using CI/CD toolsets such as Terraform, Ansible, Rundeck, and others.
  • Working foundational technical knowledge in multiple areas including basic networking, Windows OS, Linux OS (Redhat or Redhat based),
  • Working knowledge of common infrastructure technologies must be able to understand how the areas they are responsible for interact and depend on foundational technologies
  • Ability to write complex F5 iRules a plus
  • Strong knowledge of CI/CD toolsets including Terraform, Jenkins, GitHub, Ansible, Chef, and Salt.
  • Strongknowledgeofperforming and analyzing packet captures (TCPDumps) from load balancer and application server perspective is a plus and a huge differentiator.
  • Strongknowledge with scripting tools likeBash, PowerShell, Perl, Python, etc. a plus
  • Knowledge of Cloud platforms (outside of network functions) such as AWS, Google Cloud Platform, and Azure highly beneficial
  • Knowledge of container technologies such as Docker and Kubernetes are a plus
  • Knowledge of infrastructure, application, and synthetic monitoring products, such as BMC, Datadog, New Relic, and Splunk
  • Knowledge of datacenter technology using on-prem methods sufficient to coordinate with other teams including facilities, OS, hardware, storage, backup, etc. required.
  • Proficient in Microsoft Office products for creating presentations, diagrams, and communicating technical details and concepts
  • Knowledge of ITIL Framework
  • Experience in an environment using Service Now ITSM, and ITOM is a huge plus.
EXPERIENCE and QUALIFICATIONS
  • 10years of experiencewithin ahighly complex environment making extensive use of web applications, or equivalent demonstrated proficiency
  • Experience in client facingandService Deliveryroles
  • Experience in a managed services environment a plus
  • ITIL certification desirable
  • Industry standard technical certifications highly desirable
  • College degree or equivalent experience preferred
Thanks & Regards,
Randhir Barnwal
Recruitment Lead
Talally
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.