Desktop Support Technician

Overview

On Site
USD 19.00 - 23.00 per hour
Full Time

Skills

Documentation
Remote Support
Customer Service
Communication
Repair
Computer Hardware
Network
Issue Tracking
Operating Systems
Technical Support
System Imaging
Software Deployment
Mobile Device Management
Computer Networking
Taxes
Life Insurance
Business Transformation
Law

Job Details

Job Title: Desktop Support Technician
Location: Frankfort, KY
TEKsystems is seeking experienced Desktop Support Technicians to provide onsite technical assistance to end users for one of our clients based out of Frankfort, KY. Ideal candidates will have strong troubleshooting skills, technical expertise, and the ability to deliver excellent customer service in a fast-paced environment.

Responsibilities:

  • Provide hands-on support for hardware and software issues
  • Configure, set up, and install computer equipment
  • Diagnose and resolve technical problems related to desktops and networks
  • Maintain ticketing documentation for issue tracking and resolution
  • Communicate effectively with end users to ensure smooth technical support

Qualifications:

  • Must have at least one year of desktop support experience in a professional environment.
  • Strong customer service and communication skills
  • Experience in troubleshooting and repair of computer hardware and software
  • Ability to work efficiently under pressure
  • Basic knowledge of network troubleshooting
  • Familiarity with issue tracking systems

Desired Skills:

  • Experience with various operating systems
  • Technical support and troubleshooting expertise
  • Knowledge of system imaging, software deployment, and mobile device management
  • Understanding of basic networking concepts

Pay and Benefits
The pay range for this position is $19.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Frankfort,KY.
Application Deadline
This position is anticipated to close on May 26, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group