Data Center Critical Facilities Technician

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2

Skills

Field Tech
Network - Hardware.Network -.Software.Windows.Linux/Unix
APC DCE/ITA or Vertiv Sitescan Environments and Servers
HVAC
UPS
ATS
Generators Functions and Alarming
Spanish would be a plus
A

Job Details

Location: Plano, TX (Hybrid – schedule set by manager)
Travel: 4–8 trips per year (domestic + possible Mexico)
Schedule: 40 hrs/week, occasional evenings/weekends

Main Focus: Vertiv SiteScan Administration
  • Must have Vertiv SiteScan administration and programming skills (not just monitoring).
  • Ability to configure, update, and add components (UPSs, power strips, cameras, etc.).
  • Build, program, and configure new items to be monitored.
  • Manage license counts for DCE & ITA.
  • Program thresholds and set points for alerting and alarming.
  • Provide proactive monitoring, administration, and performance optimization.

Core Responsibilities
  • Support Data Center Managers to ensure facility duties meet uptime standards (99.99% objective).
  • Manage APC DCE/ITA and Vertiv SiteScan environments and servers.
  • Ensure seamless operation of HVAC, UPS, ATS, and Generators with proper alarming and escalation.
  • Support incident ticketing and change management workflows.
  • Document and inventory data center items for compliance and reporting.
  • Collaborate with data center staff to ensure continuous business operations.
  • Maintain environmental monitoring tools for performance, reliability, and security.
  • Provide operational support for IT production platforms.

Required Qualifications
  • 3–5 years of relevant experience in data center facilities or MEP engineering.
  • Background in Electrical Engineering with strong MEP/HVAC exposure.
  • Hands-on experience managing Vertiv SiteScan and APC DCE/ITA.
  • Solid understanding of HVAC, UPS, ATS, Generators.
  • Strong communication skills; ability to prepare reports using Microsoft Word, Excel, PowerPoint, Teams.
  • Familiar with incident/change management tools.
  • Able to work collaboratively in cross-functional teams.
  • Willingness to support occasional nights/weekends.

Preferred Qualifications
  • Data center environmental experience (not mandatory, but a plus).
  • Vendor oversight experience (maintenance, upgrades, improvements).
  • Knowledge of servers, storage, and networking in a data center (VMware, Cisco, HP, Nutanix).
  • Bi-lingual (Spanish) a plus, not required.

Interview Process
STAR/Video Interview – 45 mins
Technical Interview – 45 mins
Onsite Interview – 30 mins

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