Overview
On Site
USD 70,000.00 - 82,000.00 per year
Full Time
Skills
SaaS
Attention To Detail
Tier 2
Computer Hardware
Microsoft Exchange
Network Security
Collaboration
Project Management
Workflow Optimization
Issue Tracking
Management
Regulatory Compliance
Active Directory
Hardware Management
Microsoft Exchange Administration
Palo Alto
Firewall
Salesforce.com
Microsoft Azure
DevOps
Technical Support
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Technical Engineer to join our team in New Orleans, Louisiana. In this role, you will provide advanced technical support across various platforms and systems, ensuring seamless operations and resolving technical challenges. This position is ideal for someone with a strong attention to detail and a solid background in IT systems and enterprise environments.
Responsibilities:
Provide Tier 2 technical support for IT help desk operations, addressing complex issues efficiently.
Manage and troubleshoot Active Directory, ensuring user access and security protocols are properly maintained.
Configure and maintain integration components to optimize system performance.
Support and maintain electronic components and enterprise hardware within the organization.
Administer Microsoft Exchange, handling email systems and server configurations.
Monitor and manage Palo Alto Firewalls, ensuring network security and functionality.
Collaborate on Salesforce environment support, resolving system issues and implementing updates.
Utilize Azure DevOps for project management and workflow optimization.
Handle ticketing system operations to track and manage technical issues effectively.
Ensure compliance with enterprise IT policies and standards while delivering solutions.
Requirements
Proven experience with Active Directory management and troubleshooting.
Familiarity with integration components and enterprise-level systems.
Knowledge of electronic components and hardware maintenance.
Proficiency in Microsoft Exchange administration.
Hands-on experience with Palo Alto Firewall configurations.
Expertise in Salesforce environments, including support and updates.
Experience working with Azure DevOps for project tracking and development.
Strong understanding of ticketing systems and IT help desk procedures.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Technical Engineer to join our team in New Orleans, Louisiana. In this role, you will provide advanced technical support across various platforms and systems, ensuring seamless operations and resolving technical challenges. This position is ideal for someone with a strong attention to detail and a solid background in IT systems and enterprise environments.
Responsibilities:
Provide Tier 2 technical support for IT help desk operations, addressing complex issues efficiently.
Manage and troubleshoot Active Directory, ensuring user access and security protocols are properly maintained.
Configure and maintain integration components to optimize system performance.
Support and maintain electronic components and enterprise hardware within the organization.
Administer Microsoft Exchange, handling email systems and server configurations.
Monitor and manage Palo Alto Firewalls, ensuring network security and functionality.
Collaborate on Salesforce environment support, resolving system issues and implementing updates.
Utilize Azure DevOps for project management and workflow optimization.
Handle ticketing system operations to track and manage technical issues effectively.
Ensure compliance with enterprise IT policies and standards while delivering solutions.
Requirements
Proven experience with Active Directory management and troubleshooting.
Familiarity with integration components and enterprise-level systems.
Knowledge of electronic components and hardware maintenance.
Proficiency in Microsoft Exchange administration.
Hands-on experience with Palo Alto Firewall configurations.
Expertise in Salesforce environments, including support and updates.
Experience working with Azure DevOps for project tracking and development.
Strong understanding of ticketing systems and IT help desk procedures.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.