QA Manager

Overview

Hybrid
Depends on Experience
Contract - W2

Skills

Automation
SQL
HP ALM
Mobile Testing

Job Details

Work Location: Spartanburg, SC (3 days a week Onsite)

6 Months CONTRACT TO HIRE.

Are you a seasoned Quality Assurance professional with a passion for ensuring the delivery of high-quality software? Do you thrive in a remote environment and possess the leadership skills to guide and develop a talented QA team? If so, we invite you to apply for the Manager, Information Services Quality Assurance position at our dynamic company.
Under limited supervision, you will be responsible for managing all aspects of Information Services Quality Assurance. You will play a critical role in assuring the consistent quality of our software products and the effective execution of QA practices, standards, measurement, and metrics across our entire development lifecycle.
Your Impact:
  • Team Leadership & Development: Develop, direct, train, and manage department personnel, fostering a collaborative and high-performing QA team.
  • Test Strategy & Execution: Oversee the design, implementation, execution, and debugging of comprehensive Information Services test cases and scripts. Provide strategic guidance and leadership for test automation efforts.
  • User Acceptance Guidance: Provide expert guidance and assistance to development teams and stakeholders in obtaining thorough User Acceptance of software changes that have successfully passed testing.
  • Software Readiness & Efficiency: Make informed recommendations and assessments regarding software readiness for release. Proactively identify and implement strategies to improve operational efficiency within the QA process.
  • Quality Standards & Metrics: Assist in the development, tracking, and reporting of key QA quality standards and metrics to provide valuable insights into software quality.
  • Ticketing System Management: Oversee the maintenance and administration of our ticketing system (JIRA), ensuring research tickets are created and assigned accurately and efficiently.
  • Test Environment Management: Oversee the setup, configuration, and maintenance of robust testing environments for all in-house systems.
  • Change Management Support: Actively support change management activities to ensure proper adoption and adherence to new processes and software releases.
  • Project Collaboration: Work closely and proactively with the Manager, IS Project Management regarding project release schedules, providing timely and accurate updates on QA progress and potential roadblocks.
  • Professional Conduct: Maintain prompt and regular attendance and demonstrate a strong work ethic.
Your Expertise:
  • Reliable Connectivity: Must have reliable internet service with DSL or faster speeds to ensure consistent communication and productivity.
  • Occasional Travel: Ability to travel to our home office for quarterly meetings and special projects as needed.
  • Proven QA Experience: Minimum of 6 years of progressive experience in IT quality assurance and/or financial system testing OR 8 years of experience in software development testing with a strong emphasis on testing.
  • Leadership Experience: Demonstrated experience in effectively managing people and projects, including delegation, performance management, and team development.
  • Technical Proficiency: Experience with Automation testing methodologies and tools. Familiarity with HP ALM and mobile testing is preferred.
  • Attention to Detail: Exceptional attention to detail and a commitment to thorough and accurate testing.
  • Subject Matter Expertise: Comprehensive knowledge of the field's policies, procedures, and best practices in software quality assurance.
  • Technical Skills: Strong working knowledge of JIRA, SQL, Visual Studio, and object-oriented programming languages.
  • Communication Excellence: Excellent communication skills, both verbal and written, with the ability to effectively interact with technical and non-technical stakeholders
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