Telecommunications Engineer

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 52 week(s)

Skills

Telecom Project Coordination

Job Details

This position will  be responsible for coordination, status reporting and stability of the project related work efforts for the program to successfully migrate  on-premise legacy voice services to cloud solutions for unified communication as a service (UCaaS). 

Individual projects within this program include:

  • Migration of  on-premise Cisco Call Manager users to MS Teams Phone
  • Migration of existing analog devices from legacy Cisco infrastructure to Audiocodes Teams Gateways
  • Transition of operational support to new managed services provider
  • Decommissioning of existing legacy equipment and services according to the surplus policies and procedures
  • Conversion of existing voice services in different departments
  • Administer MS Teams Phone in Teams Admin Center
  • Administer HP Polycom desk phones properly enrolled in AOSP with current application software and device firmware.
  • Review of ancillary voice services such as intercoms, call queues, paging, faxes, door buzzer integration etc.

Duties include:

  • Manage individual projects in the cloud voice migration project to ensure that the program is completed on time, within budget and within scope
  • Responsible for implementing project plans and overseeing teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.
  • Tracks key project milestones and adjusting project plans and/or resources to meet the implementation schedule
  • Coordinates communication with departments to provide notification of upcoming work efforts
  • Gather requirements, provide technical analysis and lead implementation for any approved ancillary voice services
  • Assists Program Manager in identifying and prioritizing opportunities for utilizing IT to achieve the goals of the enterprise.

 

Experience

  • 7+ years of technical program or project management experience leading enterprise-wide projects
  • 7+ years telecommunications experience such as PSTN, PBX, VoIP, cloud voice services, SIP, circuits, legacy telecommunication infrastructure
  • 7+ years IT infrastructure experience such as LAN and network security
  • 2+ experience with Microsoft Teams
  • Ability to communicate with both technical and non-technical audiences, across all levels of the organization
#INDGEN
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