Overview
On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 1 year
Skills
SOAP
IVR
PBX
Telephony
SIP
Job Details
Role: Senior Application Developer (Customer Service Team)
Location: Okemos, MI (Minimum of 2 days a week in office)
Duration: Long term
Rate: Market
- The ideal candidate should have at least 5 -10 years of experience in one or more of the following:
- Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)
- Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
- Knowledge of PBX architecture, telecommunication network services, and contact center systems.
- Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems.
- Strong understanding of contact center operation, including key metrics and workforce management needs.
Must have IVR, PBX, Telephony, and call center project experience.