Overview
Skills
Job Details
Job Title: Change Management Lead ERP Transformation
Location: Remote (US & Canada)
Job Type: Full-Time
Remote Work: Allowed
Travel: 15%
Job Description
We are seeking a dynamic and experienced Change Management Lead to drive the people-side of change for a large-scale ERP transformation initiative. This role is critical to ensuring successful user adoption and business readiness through structured change management strategies, communication, and training programs.
Key Responsibilities
- Develop and execute comprehensive Change Management Plans aligned with ERP transformation goals.
- Apply a structured methodology (e.g., Prosci, Kotter, ADKAR) to lead change management activities including stakeholder engagement, impact assessments, communications, training, and readiness.
- Partner with functional leads, project managers, and business leaders to identify and manage change impacts across business units.
- Design and implement stakeholder engagement strategies to ensure buy-in from all levels of the organization.
- Build and execute communication plans to provide clear, consistent messaging about the ERP implementation.
- Lead the design and deployment of end-user training programs to ensure proper understanding of ERP processes and tools.
- Define and measure success metrics, monitor change adoption, and identify areas of resistance or risk.
- Support the creation of business process documentation, SOPs, and user manuals in coordination with the ERP implementation team.
- Facilitate change network forums, super user programs, and leadership alignment workshops.
- Provide hands-on support during key ERP milestones such as User Acceptance Testing (UAT), Go-Live, and Hypercare.
Mandatory Skills
- 10+ years of overall experience with 3+ years of experience in Change Management with a minimum of 2 years in ERP implementations (e.g., Oracle, SAP, Workday, NetSuite, Dynamics).
- Experience with enterprise transformations including Finance, Supply Chain, Procurement, HCM, or Manufacturing modules.
- Demonstrated ability to lead large-scale organizational change initiatives across cross-functional teams.
- Strong understanding of ERP systems, business processes, and organizational impacts.
- Certification in Change Management (e.g., Prosci, ACMP) preferred but not required.
- Excellent communication, presentation, and facilitation skills.
- Strong interpersonal skills with the ability to influence and engage stakeholders at all levels.
- Agile mindset and ability to thrive in a fast-paced, evolving environment.
- Bachelor s degree in business, Organizational Development, HR, Communications, or a related field
Nice to Have:
- Experience working with offshore/nearshore teams.
- Prior experience in professional services, healthcare, public sector, or manufacturing industries.
- Familiarity with project management tools (e.g., Smartsheet, Jira, MS Project).
Academic Qualifications
Bachelor s degree or the equivalent combination of education plus relevant experience, in Computer Science, Management Information Systems, Management, Business Administration, or related technical field.
Email resume to:
Infovity Inc. is an Equal Opportunity Employer.