Change Management Lead ERP Transformation

Overview

Remote
Depends on Experience
Full Time
10% Travel

Skills

Change Management
ERP implementations
business processes
organizational impacts.

Job Details

Job Title: Change Management Lead ERP Transformation
Location: Remote (US & Canada)
Job Type: Full-Time

Remote Work: Allowed
Travel: 15%

Job Description

We are seeking a dynamic and experienced Change Management Lead to drive the people-side of change for a large-scale ERP transformation initiative. This role is critical to ensuring successful user adoption and business readiness through structured change management strategies, communication, and training programs.

Key Responsibilities

  • Develop and execute comprehensive Change Management Plans aligned with ERP transformation goals.
  • Apply a structured methodology (e.g., Prosci, Kotter, ADKAR) to lead change management activities including stakeholder engagement, impact assessments, communications, training, and readiness.
  • Partner with functional leads, project managers, and business leaders to identify and manage change impacts across business units.
  • Design and implement stakeholder engagement strategies to ensure buy-in from all levels of the organization.
  • Build and execute communication plans to provide clear, consistent messaging about the ERP implementation.
  • Lead the design and deployment of end-user training programs to ensure proper understanding of ERP processes and tools.
  • Define and measure success metrics, monitor change adoption, and identify areas of resistance or risk.
  • Support the creation of business process documentation, SOPs, and user manuals in coordination with the ERP implementation team.
  • Facilitate change network forums, super user programs, and leadership alignment workshops.
  • Provide hands-on support during key ERP milestones such as User Acceptance Testing (UAT), Go-Live, and Hypercare.

Mandatory Skills

  • 10+ years of overall experience with 3+ years of experience in Change Management with a minimum of 2 years in ERP implementations (e.g., Oracle, SAP, Workday, NetSuite, Dynamics).
  • Experience with enterprise transformations including Finance, Supply Chain, Procurement, HCM, or Manufacturing modules.
  • Demonstrated ability to lead large-scale organizational change initiatives across cross-functional teams.
  • Strong understanding of ERP systems, business processes, and organizational impacts.
  • Certification in Change Management (e.g., Prosci, ACMP) preferred but not required.
  • Excellent communication, presentation, and facilitation skills.
  • Strong interpersonal skills with the ability to influence and engage stakeholders at all levels.
  • Agile mindset and ability to thrive in a fast-paced, evolving environment.
  • Bachelor s degree in business, Organizational Development, HR, Communications, or a related field

Nice to Have:

  • Experience working with offshore/nearshore teams.
  • Prior experience in professional services, healthcare, public sector, or manufacturing industries.
  • Familiarity with project management tools (e.g., Smartsheet, Jira, MS Project).

Academic Qualifications

Bachelor s degree or the equivalent combination of education plus relevant experience, in Computer Science, Management Information Systems, Management, Business Administration, or related technical field.

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Infovity Inc. is an Equal Opportunity Employer.

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