Overview
Skills
Job Details
Position -Operations Manager
Location - Englewood Cliffs, NJ( Fully Onsite)
Project Duration -12 Months
W2 - with Infinite Computer Solutions
Interview process: 1st with HM (Webex), 2nd In-person Must have Bilingual Korean and English Required
Top Skills: Project management, Communication/presentation, Data analytics (Excel) Looking for operations PM , operations project management experience (Operations, Project & Program management, Data analysis, Customer service).
Must have:
1) Bilingual in English and Korean
2) Advanced proficiency on Excel and PPT; must be tech savvy, fast learner, and have attention to detail will do regular reporting to stakeholders and leadership
3) Business Operations & Customer Care centric mindset/experience
4) Ability to utilize big data to analyze trends and provide action plans. SAP & BI experience is a plus but not required.
5) Must be able to drive their own process design processes and planning of projects while identifying gaps; projects are fast-moving so they must be able to work with ambiguity & pace of the environment
Education: Bachelor s degree (or equivalent experience but priority to degree holder)
Years of experience: 4+ years hands-on project or program management experience, operations management/support. Experience in large corporations and/or Korean market is a plus