Overview
On Site
Full Time
Skills
Storage
Backup Administration
Computer Networking
Technical Support
Customer Support
Laptop
Software Installation
Microsoft Windows
Remote Support
Computer Hardware
Customer Service
Help Desk
Attention To Detail
Communication
Multitasking
Conflict Resolution
Problem Solving
Organizational Skills
Mechanical Engineering
Job Details
Who We Are:
We provide computer support for the Mechanical Engineering Division focusing on systems, storage, backups and networking.
Objectives of this Role:
Daily and Monthly Responsibilities:
Requirements:
Special Requirements:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Job Locations: San Antonio, Texas
For more information about this division, visit the Mechanical Engineering home page.
For benefits information at our San Antonio location, click here .
For benefits information at all other locations, click here .
An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status.
We provide computer support for the Mechanical Engineering Division focusing on systems, storage, backups and networking.
Objectives of this Role:
- Work with our Division Computer Support group to provide customer support for staff members to include computer system maintenance, software/hardware installations, helpdesk support, etc.
Daily and Monthly Responsibilities:
- Support our division desktop/laptop systems with computer system maintenance, software installation, problem diagnosis/resolution, hardware deployments, and general support of Windows and MAC systems.
- Perform both local and remote support as needed for hardware/software issues.
- Work as a team member to provide excellent customer service to our division staff of approximately 400.
Requirements:
- Requires a high school diploma or equivalent
- Must have with 2 years of helpdesk experience
- 2-5 years: General computer helpdesk experience
- If candidate has an Associate's degree in IT: 1 year of work experience is required
- Must be detail-oriented, having outstanding communication skills (both written and verbal), and excellent at multi-tasking and problem-solving
- Should have ability to work independently in the absence of specific instructions on a number of tasks with a high degree of accuracy and have excellent organizational skills
- Familiarity with Desktop Central and Sentinel One is helpful
- A valid/clear driver's license is required
Special Requirements:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Job Locations: San Antonio, Texas
For more information about this division, visit the Mechanical Engineering home page.
For benefits information at our San Antonio location, click here .
For benefits information at all other locations, click here .
An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.