Overview
Skills
Job Details
Location: Remote
Employment Type: Contract
Compensation
Pay Range:$34.68-$51.00/Hrs
Description
Provide operational support with a U.S.-based and offshore resource for 24-hour coverage.
Deploy configuration updates and manage releases across various instances.
Create, modify, and audit users, groups, and roles.
Install, upgrade, and retire modules as needed.
Maintain and enhance existing integrations with project management and development tools.
Design and implement new integrations where necessary.
Operate independently from day one and train team members on best practices.
Key Responsibilities
Provide operational coverage with a combination of U.S.-based and offshore resources.
Deploy and manage configuration updates and releases.
Administer user and role management, including creation, modification, and auditing.
Manage module lifecycle, including installation, upgrades, and retirement.
Maintain and enhance existing software integrations.
Design and implement new software integrations as needed.
Ensure self-sufficiency and facilitate knowledge transfer to internal teams.
Qualifications
Experience in operational support with a focus on 24-hour coverage.
Proficiency in deploying and managing configuration updates and releases.
Knowledge of user and role administration processes.
Experience in managing software module lifecycles.
Familiarity with maintaining and enhancing software integrations.
Ability to design and implement software integrations from scratch.
Capability to operate independently and train team members.
Core Technologies
Project Management Tools | Development Tools | Integration Tools
Contact Information
Syed Siraj,
Benefits
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EEO Statement
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