Telecom Business Analyst with Agentic AI - Remote / Telecommute

Overview

Remote
$60 - $60
Contract - W2
Contract - 1 month(s)
No Travel Required

Skills

Business Analysis
PRODUCT MANAGEMENT
Telecom B2B processes
Fixed Products
Wholesale Sales

Job Details

Job Description:

Responsibilities:
  • Requirement Gathering.
  • Collaborate with SMEs to map critical business processes across Telecom B2B Value Streams.
  • Conduct interviews and workshops to identify pain points and inefficiencies.
  • Document business needs and translate them into clear, actionable requirements for AI & Agent Development.
  • PRD Development.
  • Create comprehensive PRDs that articulate problem scope, desired outcomes, KPIs, and system dependencies.
  • Ensure PRDs are consumable by OMS and PMs for roadmap creation and development planning.
  • Maintain alignment with business goals and technical feasibility.
  • Impact & Outcome
  • Evaluate opportunities for scaling Agentic AI solutions across EOps.
  • Identify measurable benefits such as OPEX reduction and process optimization.
  • Support prioritization of solutions based on business impact and feasibility.
  • PRD Completion
  • Define the problem (WHAT), solution approach (HOW), and business value (WHY).
  • Include acceptance criteria, system requirements, and KPIs.
  • Scalability Analysis
  • Identify opportunities for broader application of Agentic AI solutions.
Skill Requirements:
  • Experience as Business Analyst/Product Manager for Business AI/Agent Development.
  • Strong Process & Application design experience for following areas in Telecom B2B - Fixed Products LoB.
  • Wholesale Sales & Contract.
  • Service Assurance.
  • Contact Center.
  • Network Design.
  • Network Optimization.
  • Order Capture & Management.
  • Telecom Project Management Workflows.
  • Conducting customer interviews and stakeholder engagement.
  • Technical documentation and PRD writing.
  • Scoping and planning AI/ML production solutions.
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