Overview
On Site
USD 29.00 - 30.00 per hour
Contract - Independent
Skills
MI
Marketing Intelligence
Technical Support
Sales
ITIL
Computer Hardware
Laptop
Network
Telecommunications
LAN
Asset Management
Recovery
Collaboration
Agile
Customer Service
Microsoft Windows
Mobile Devices
Computer Networking
Microsoft Office
ServiceNow
Hardware Troubleshooting
Root Cause Analysis
Management
Organized
Privacy
Marketing
Job Details
Location: Chicago Ridge, IL
Salary: $29.00 USD Hourly - $30.00 USD Hourly
Description: Our client is currently seeking a C2H-Desktop/Tech Support: III (Senior)
Desktop/tech Support -Oak Lawn, IL
Key cities: Hinsdale, Chicago, La Grange, Oak Lawn, Oak Park, Orland Park, Bradley, Schererville IN, New Buffalo MI
This position focuses on Desktop/Tech Support engineer within a local network environment, primarily assisting staff and sales associates. It involves cross-functional collaboration across ITIL teams to resolve issues and deliver projects.
Key Responsibilities
Required Skills and Experience
Relevant Bachelor's degree or equivalent combination of education and experience
At least 3+ years of experience, preferred 5+ years
Exemplary customer service skills (verbal and written)
Proficient Windows and Mac troubleshooting and support
Mobile device computing skills
Basic network troubleshooting and support
Microsoft 365 knowledge
ServiceNow and Ivanti experience a plus
Basic hardware troubleshooting
Ability to perform Root Cause Analysis
High level of emotional intelligence
Professional presence - while remaining personable
Experience working with processes and procedures in a large organization preferable
Ability to manage multiple competing priorities and prioritize effectively
Good time and task management skills
Flexible and organized
Growth mindset
Able to lift 50 lbs. unaided
Reliable car
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary: $29.00 USD Hourly - $30.00 USD Hourly
Description: Our client is currently seeking a C2H-Desktop/Tech Support: III (Senior)
Desktop/tech Support -Oak Lawn, IL
Key cities: Hinsdale, Chicago, La Grange, Oak Lawn, Oak Park, Orland Park, Bradley, Schererville IN, New Buffalo MI
This position focuses on Desktop/Tech Support engineer within a local network environment, primarily assisting staff and sales associates. It involves cross-functional collaboration across ITIL teams to resolve issues and deliver projects.
Key Responsibilities
- Troubleshoot hardware/software issues (desktops, laptops, mobile devices)
- Configure and upgrade workstations
- Maintain network and telecom systems
- Resolve LAN, server, and connectivity problems
- Use ticketing and asset management systems (e.g., ServiceNow, Ivanti)
- Re-image computers, migrate/restore data, and solve problems remotely
- Collaborate on local and national Agile projects
Required Skills and Experience
Relevant Bachelor's degree or equivalent combination of education and experience
At least 3+ years of experience, preferred 5+ years
Exemplary customer service skills (verbal and written)
Proficient Windows and Mac troubleshooting and support
Mobile device computing skills
Basic network troubleshooting and support
Microsoft 365 knowledge
ServiceNow and Ivanti experience a plus
Basic hardware troubleshooting
Ability to perform Root Cause Analysis
High level of emotional intelligence
Professional presence - while remaining personable
Experience working with processes and procedures in a large organization preferable
Ability to manage multiple competing priorities and prioritize effectively
Good time and task management skills
Flexible and organized
Growth mindset
Able to lift 50 lbs. unaided
Reliable car
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.