Overview
On Site
USD 40.00 - 45.00 per hour
Contract - Independent
Skills
Process Improvement
Insurance
Dashboard
NATURAL
Analytical Skill
Microsoft Excel
Data Cleansing
Microsoft Power BI
Communication
Presentations
Microsoft PowerPoint
Conflict Resolution
Problem Solving
ROOT
Collaboration
User Experience
Adaptability
Privacy
Marketing
Job Details
Location: Eden Prairie, MN
Salary: $40.00 USD Hourly - $45.00 USD Hourly
Description:
Job Title: Data Business Analyst
Location: Onsite - Eden Prairie, MN
Duration: 6+ Month Contract
Job Description:
Our client is seeking a Data Business Analyst to join their team, where you will play a critical role in improving the consumer experience by identifying friction points, analyzing member interactions, and delivering actionable insights. This role supports three key functions:
Key Responsibilities:
Qualifications:
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary: $40.00 USD Hourly - $45.00 USD Hourly
Description:
Job Title: Data Business Analyst
Location: Onsite - Eden Prairie, MN
Duration: 6+ Month Contract
Job Description:
Our client is seeking a Data Business Analyst to join their team, where you will play a critical role in improving the consumer experience by identifying friction points, analyzing member interactions, and delivering actionable insights. This role supports three key functions:
Key Responsibilities:
- Insights & Analysis:
- Analyze member calls, chats, and feedback to identify trends and friction points.
- Create presentations that highlight issues, member impact, and recommendations for UX or process improvements.
- Collaborate with cross-functional teams to implement solutions.
- On-Demand Requests (ODR):
- Support product and insurance launches by analyzing member feedback using dashboards and data tools.
- Present findings to inform product and service enhancements.
- Critical Response:
- Conduct rapid analysis during urgent events (e.g., outages, natural disasters).
- Identify root causes and communicate findings to relevant teams for resolution.
Qualifications:
- Analytical Tools:
- Proficiency in Excel for data cleaning and analysis.
- Experience using Power BI to explore and visualize member interaction data.
- Communication & Presentation:
- Strong PowerPoint skills to clearly communicate insights and recommendations to stakeholders.
- Problem Solving:
- Ability to identify root causes and propose practical, data-driven solutions.
- Collaboration:
- Experience working with UX, product, and operations teams to drive improvements.
- Adaptability:
- Comfortable working in fast-paced environments, especially during critical incidents.
- Technical Acumen:
- Familiarity with session monitoring tools like Datadog (or similar).
- Quick to learn proprietary platforms and tools.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
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