Infrastructure Engineer - 1st Shift (6:00am to 3:30pm) - Onsite

Title: Infrastructure Engineer - 1st Shift (6:00am to 3:30pm) - Onsite

Mandatory skills:

IT,
computing concepts, networking concepts, fundamentals,
standard desktop load applications, Microsoft Office, intranet, internet functions,
computer security policies, computer security concepts,
deskside Tier 2 support,
Documents recording, distributing information,
Imaging computers, window 11, window 10,
Maintains equipment, supplies, data supporting processes, operations

Description:

To provide onsite deskside Tier 2 support performing the following duties:

Primary Duties for this role:
Deploying new computers to replace old ones.
Upgrading to window 11 from 10
Imaging computers
Disposing of outdated assets

Additional details:
Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basic
documents/records
Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations.

Job Requirements:
Knowledge of computing and networking concepts and fundamentals
Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts
1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:
Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

Notes:
1st shift (6am 3:30pm with flex start am) with minimal overtime
25% desk work and 75% shop floor
Possible use of client Gator to get around the facility
Metatarsals are required on the first day
Business casual dress code
Some travel between client facilities as needed may be required. Weekly or less frequency within 10 miles. Will drive a client Gator while in the factory after completing training.

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008