Overview
Remote
$50 - $60
Full Time
Skills
Reporting
Leadership
Management
Process Modeling
Qualys
Regulatory Compliance
Change Management
Communication
Dashboard
Data Integrity
Vulnerability Management
IT Operations
SLA
ServiceNow
Stakeholder Management
Training
Workflow
Job Details
Lead the implementation and ongoing management of ServiceNow Vulnerability Response. Owns process design, automation strategy, controls, and dashboarding to drive effective vulnerability management across the organization.
Required Experience:
- Background in vulnerability management, SecOps, or GRC
- Familiarity with ServiceNow Vulnerability Response and integrations (e.g., Tenable, Qualys)
- Experience with automation and dashboarding in ServiceNow
- Strong communication and stakeholder management skills
Responsibilities:
- Define and manage workflows, SLAs, and escalation paths
- Coordinate with Security, IT Operations, and Business Units
- Identify and implement automation opportunities (e.g., ticket enrichment, auto-assignment, closure validation)
- Ensure controls are in place for data integrity and workflow accuracy
- Build and maintain dashboards for leadership and operational teams
- Track and report key metrics (e.g., time to remediate, SLA compliance, vulnerability aging)
- Develop training materials and run enablement sessions
- Drive adoption through communication and change management
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.