Azure Virtual Desktop Cloud Engineer

The Role: Azure Virtual Desktop Cloud Engineer

Location: Charlotte, NC

Overview:

We are seeking a skilled Azure Virtual Desktop Cloud Engineer to join our dynamic team. As an Azure Virtual Desktop Cloud Engineer, you will play a pivotal role in designing, implementing, and maintaining virtual desktop infrastructure on the Azure cloud platform. Your expertise is essential in delivering efficient, secure, and scalable virtual desktop solutions that meet the organization's needs and drive digital transformation.

Responsibilities:

• Serve as escalation point for anything related to our Virtual Desktop ecosystem and drive day to day administration and management.
• Provide ongoing senior level guidance and support for cloud technologies.
• Create and proactively maintain accurate documentation.
• Automate typical daily provisioning and decommissioning Virtual Desktops, incidents, requests, and problem management in our ticketing system.
• Proactively ensure the highest levels of reliability in our Virtual Desktop environment.
• Contribute to maintain our Cloud Operations KPIs and SLAs related to Virtual Desktops.
• Troubleshooting and analysis of system issues.
• Implement hygiene processes to enhance our teammate experience with Virtual Desktops.
• Contribute to capacity planning related forecasting and trending of our Virtual desktop environment.
• Mentoring other Engineers as needed.
• Other Tasks assigned by Management.

Required Skills:

• 5+ years of experience within Azure Virtual Desktops
• Bachelor s degree or equivalent experience in Computer Science or related field
• System expertise in multiple technologies Cloud, Windows, Linux, VMWare, etc.
• Analytic, problem solving and technical skills
• Expertise in Automation, scripting, or coding
• MS Office 365 experience
• Active Directory/Azure AD

Nice to have:

• University Degree or equivalent experience and minimum 5 years of prior relevant experience
• Experience with cloud services, SaaS, IaaS.
• Experience with Enterprise level support.
• Work results can influence short- and long-term tactical decisions and contribute to long term strategies and results.
• Sets day-to-day objectives and delivers job responsibilities that impact areas that are directly linked to own team as well as other related teams.

We can offer you:

• A highly competitive compensation and benefits package
• A multinational organization with 48 offices in 19 countries and the possibility to work abroad.
• Laptop and a mobile phone
• 10 days of paid annual leave (plus sick leave and national holidays)
• Maternity & Paternity leave plans
• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
• Retirement savings plans
• A higher education certification policy
• Commuter benefits (varies by region)
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
• Cutting edge projects at the world s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization
• A truly diverse, fun-loving and global work culture

SYNECHRON S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.