Scrum Master Loyalty & 3rd Party Delivery

Job Title: Scrum Master Loyalty & 3rd Party Delivery

Location with zip code: Irvine, CA 92618

Pay Rate: $65-$70/hr on w2

Shift Timing (Day/ Evening/ Night: 1^st shift

Shift Hours (8 Hours/ 10 Hours): 40hrs/week

Benefits: with benefits

Duration: Full time / long term (5-7 years)

Job Description:

• We are seeking a highly motivated and experienced Scrum Master to support our Loyalty and 3rd Party Delivery squads within the Digital & Technology organization. This role will lead Agile practices across cross-functional squads composed of diverse team members and stakeholders.
• As a Scrum Master, you will guide the teams in Agile ceremonies, coach on Agile best practices, and ensure high-quality delivery through team metrics, continuous improvement, and effective communication.

Role & Responsibilities:

• Act as Scrum Master for multiple squads, facilitating all standard Agile ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives).
• Champion Agile values and principles, helping teams adopt and refine practices that lead to better outcomes.
• Partner closely with stakeholders to ensure alignment on goals, priorities, and delivery timelines.
• Track and report on team progress using metrics such as velocity, burn-down charts, and cycle time.
• Support continuous improvement by identifying and removing impediments and promoting an environment of learning and iteration.
• Work with leadership to scale Agile practices and foster team accountability and ownership.
• Ensure adherence to delivery timelines and drive release coordination across multiple workstreams.
• Leverage tools such as Atlassian products (Jira, Confluence) and Monday.com to manage workflows, maintain visibility, and support reporting.

Qualifications & Experience:

• Bachelor's degree in a relevant field (e.g., Computer Science, Business, Engineering, or related discipline).
• Scrum certification or intent to obtain certification (CSM, PSM, SAFe, etc.).
• Minimum of 5 years of experience in an Agile environment, ideally with experience as a Scrum Master supporting cross-functional technology teams.
• Prior experience supporting teams in Loyalty, 3rd Party Delivery, Ecommerce, or adjacent industries is preferred.
• Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and ability to coach teams toward greater agility and performance.
• Proficiency with Agile tools such as Jira, Confluence, and Monday.com.
• Excellent facilitation, coaching, and communication skills.
• Ability to thrive in a fast-paced, collaborative, and continuously evolving environment.

About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.22nd Century Technologies is an Equal Opportunity Employer" and s & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.