Overview
On Site
USD 14.00 - 20.00 per hour
Full Time
Skills
FOCUS
Leadership
Laptop
Microsoft Office
Help Desk
Asset Management
Printers
Remote Support
Computer Hardware
Windows Imaging Component
Technical Support
Microsoft Windows
Active Directory
Disk Imaging
Customer Support
Customer Service
Taxes
Life Insurance
Partnership
Collaboration
Business Transformation
Law
Job Details
Description
We are looking for a PC Technician/ Helpdesk Support Professional to join the offsite desktop support team, to help with a hardware deployment project first, then after, will be transitioned back to main campus.
We recently split their desktop team into 2 separate teams to provide better service to the end users - 1 team will focus on supporting the users at the hospital and the other team will strictly support the end suers at the clinics & offsite facilities. These teams are responsible for taking escalated calls from the Helpdesk for any hardware/software related issues, new asset request, imaging devices, hardware deployment project based work, rounding to provide proactive IT support, etc.
The #1 focus will be customer support for this opportunity. We have found that there are doctors and nurses that have IT issues and are finding ways to work around them rather than calling in for IT support, and leadership wants technology to work for the medical professionals who are taking care of patients rather than working against them. Today if a user has a request for a new laptop, printer, mouse, etc, or has a quick issue, users have to submit a ticket and wait for helpdesk/desktop to respond which takes time. We are establishing a team where they will be doing rounding at each of the offsite clinic locations to constantly check in on what is needed from an IT standpoint. The last thing a Dr or Nurse wants to do after a long shift is call the helpdesk and go through the formal process of creating a ticket. These techs will show up at clinics, introduce themselves as an IT Technician, and check if anyone is experiencing any IT issues that they can help troubleshoot right there on the spot, or create a helpdesk ticket for the issue so they don't have it.
Skills
Deployment, Desktop, Support, Troubleshooting, Hardware, Windows, Imaging, Customer service, Technical support, End user support, Windows 10, Active directory, Install, Pc imaging, Deployment software, Customer support, Office 365, Help desk support, Help desk, Asset management, Printers
Top Skills Details
Deployment,Desktop,Support,Troubleshooting,Hardware,Windows,Imaging,Customer Service, Technical Support, End user support, Windows 10, Active Directory, Install, PC imaging, Deployment software, Customer support.
Additional Skills & Qualifications
Our client focuses heavy on Customer Service and the tech needs to be professional, polite, and communicate well.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Jackson, MS.
Pay and Benefits
The pay range for this position is $14.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Jackson,MS.
Application Deadline
This position is anticipated to close on Nov 28, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are looking for a PC Technician/ Helpdesk Support Professional to join the offsite desktop support team, to help with a hardware deployment project first, then after, will be transitioned back to main campus.
We recently split their desktop team into 2 separate teams to provide better service to the end users - 1 team will focus on supporting the users at the hospital and the other team will strictly support the end suers at the clinics & offsite facilities. These teams are responsible for taking escalated calls from the Helpdesk for any hardware/software related issues, new asset request, imaging devices, hardware deployment project based work, rounding to provide proactive IT support, etc.
The #1 focus will be customer support for this opportunity. We have found that there are doctors and nurses that have IT issues and are finding ways to work around them rather than calling in for IT support, and leadership wants technology to work for the medical professionals who are taking care of patients rather than working against them. Today if a user has a request for a new laptop, printer, mouse, etc, or has a quick issue, users have to submit a ticket and wait for helpdesk/desktop to respond which takes time. We are establishing a team where they will be doing rounding at each of the offsite clinic locations to constantly check in on what is needed from an IT standpoint. The last thing a Dr or Nurse wants to do after a long shift is call the helpdesk and go through the formal process of creating a ticket. These techs will show up at clinics, introduce themselves as an IT Technician, and check if anyone is experiencing any IT issues that they can help troubleshoot right there on the spot, or create a helpdesk ticket for the issue so they don't have it.
Skills
Deployment, Desktop, Support, Troubleshooting, Hardware, Windows, Imaging, Customer service, Technical support, End user support, Windows 10, Active directory, Install, Pc imaging, Deployment software, Customer support, Office 365, Help desk support, Help desk, Asset management, Printers
Top Skills Details
Deployment,Desktop,Support,Troubleshooting,Hardware,Windows,Imaging,Customer Service, Technical Support, End user support, Windows 10, Active Directory, Install, PC imaging, Deployment software, Customer support.
Additional Skills & Qualifications
Our client focuses heavy on Customer Service and the tech needs to be professional, polite, and communicate well.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Jackson, MS.
Pay and Benefits
The pay range for this position is $14.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Jackson,MS.
Application Deadline
This position is anticipated to close on Nov 28, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.