Overview
On Site
$28 - $34 per hour
Contract - W2
Contract - 8-12 Month(s)
Skills
Technical Support Engineer
Job Details
IT SUPPORT TECHNICIAN
Dallas, TX
Korn Ferry Interim is hiring for an IT Helpdesk Technician. This is a great opportunity for someone who wants to get their foot into the door with an established, enterprise IT department.
What You'll Do:
- Provide excellent customer service and support to local and remote users
- Assist Senior IT Support team members with managing project tickets
- Troubleshoot basic end user connectivity and account creation/resets
- Make outbound calls to follow up with users and ensure resolution satisfaction
- Respond to phone calls and email requests in a timely manner
Skills/Experience You'll Need:
- 3+ years of corporate IT Support experience (or related internship etc)
- Basic IT systems and technology knowledge in a Windows environment
- Basic Office product suite experience
- Excellent customer service skills
- Ability to ramp up quickly
- Ability to work independently
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at ;/span>
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