Senior Desktop Support technician

Overview

On Site
$30+
Full Time
No Travel Required

Skills

Windows
Desktop
MacOS
ServiceNow
Ivanti
Microsoft 365
C-level executive

Job Details

Job Posting Title: On-Site Desktop/Tech Support: III (Senior) - NY
Description: Job tile: Desktop Support/tech
Duration: 3 month contract to Permanent hire
Location: 100% onsite M-F 9am-5:30pm
Address: New York,NY 10022

Presents well, has a Professional presence while remaining personable
Ability to deal with Executives
Ability to provide VIP White glove service
Exemplary customer service skills (verbal and written)
Onsite (not hybrid or remote) at Sotheby's Corporate Headquarters between 9 and 5:30pm with some local travel
Works well independently as well as in a team setting
Flexible and able to readjust due to changing priorities in an Executive environment
Ability to manage multiple competing priorities and prioritize effectively
Good time and task management skills
High level of emotional intelligence
Mobile device computing skills
Basic hardware, network, and telecom troubleshooting and support
Microsoft 365 knowledge
ServiceNow and Ivanti experience a plus
Ability to perform Root Cause Analysis
Experience working with processes and procedures in a large organization preferable
Re-images computers, performs data migrations and restorations
Proficient Windows and Mac troubleshooting and support
Conducts remote problem solving as needed
Growth mindset
Able to lift 50 lbs. unaided
Years Exp: 5 - 10
Reports to: Sr. Manager

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Daddy Recruiter LLP